Target® Credit Card Reviews

Target® Credit Card Reviews
Approval Odds

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1.7 out of 5 stars
9 Reviews

From Cardholders in the last year

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Application Process

4 out of 5 stars

Customer Service

3 out of 5 stars

1.5 5

These reviews were written by current and former cardholders in the last year.

Oct 22, 2019
Horrible payment process
maudini100 Cardholder

I have been a Target customer for many years. This year, they offered to convert my Target store card to a Target Mastercard with a large credit line increase. Recently, I had some large medical expenses and decided to use the card as payment. The charges went through OK. Then I decided to make a large payment on the card to bring the balance down ($1,000). However, I did not see the payment post to my account. I called customer service and they told me that large payments could take up to 15 days to post to my account. I have made large payments on other credit cards and the payment usually posts within a few days. At this point, all I know is that it has been seven days since the $1,000 payment has been deducted from my checking account and it still has not been credited to my Target account. I don’t know if this is a plan by the credit card insurer to hold the payment hostage or if it is just incompetence on their part. I am planning to pay the card off and put it in a drawer.

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Jun 12, 2019
Horrible customer service
sandys80923 Cardholder

We have had this card for years. At the beginning of May, they contacted us that what looked like a fraudulent charge came through. This was the only good thing about this experience. I canceled the card and had a new one issued for the account. I asked the customer service rep about some returns that I needed to make on purchases made on the original card. He assured me that it would not be a problem, that they would go back to the account. A month later and no returns had shown up. I spent an hour on the phone with their rep and the rep from the store I made the purchase. The Target card guy seemed to think the store should just credit the card again and the store rep kept telling him that they already had. They finally promised to credit my account. Two weeks later, they finally showed up on my account as CHARGES!  When I called again, the Target card rep asked me if they had little minus signs. I said, no, they are black and have posted as charges. I was told that they would change to credits after my next statement and I should just wait. What!?!? 

Also, if you pay this card off, even though the money has cleared your bank account, this card will wait three weeks to post the payment. I have never seen another credit card do this. 

The benefits of this card are just not worth it. 

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Jun 04, 2019
Constant barriers for daily use
DrDolores Cardholder

They finally set their site so that you could have auto sign in on a trusted device do you didn’t have to awkwardly stand at the counter searching your phone for the right password. No other card does this!! I have reputable cards with great security and high limits on which have also figured out how to be user friendly. If you use an e-gift card, you have to edit the wallet every time to select it. Then you have to exit again to use your red card. So ridiculous. Today was really a last straw. I got a new phone and attempted to use my app to pay as I always do. It required me to sign - that’s reasonable with a new phone, so I think no problem. Nope - needed a pin, and a passcode sent to my e-mail, then wanted me to manually enter everything from my card again even though it was already there. Then says I’m “one step away” from using my card, then asked for a pin again, a new e-mail code, a new password again, and so on.  At first I figured I missed something, but I went through this never ending loop of pins, sent email codes, and new passwords about four times. Then kept trying to lock me out. This all while standing at the counter with my frozen food melting away. Ultimately could not use my target card. Tried again at home - same issues. Insanity. 

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Mar 12, 2019
Terrible customer service!!!!

When I received my credit card in the mail there was a sticker on the actual card that had my name followed by “make a purchase by a certain date and receive a $25 statement credit”. This was back in September 2018. It is now March 2019 & I have yet to receive this statement credit. I have called a couple times about this issue.. the first time I was told they had no idea what I was talking about, maybe I should wait for the statement, it may be on there. The second time the gentlemen said they were a little backed up, give it another month or so & I should see it on my statement. The third time I called, the gentlemen had absolutely no idea what I was talking about. I offered to send in proof because I still have the label that was on my card. The guy asked me to hold on while he looked at my account, 5 mins later a woman picks up and says she’s the supervisor. I was confused because I had no idea I was being transferred but I explained my situation AGAIN. She puts me on hold to look into it, then gets back on the phone with me and tells me I didn’t qualify and all of those who got this promotion have already received their credits. So again, I offer to send in proof, she tells me there is no way for that and asks to put me on hold again to get ahold of another department to see what they could do. Comes back on the phone and tells me they’re closed so she will contact them that following Monday and she, herself will handle the situation and will reach out to me when they fix the issue.. here I am almost 2 months later STILL waiting! Once I get this resolved (I’m very persistent & patient) I will be closing this account. Do not offer promotions if you’re not going to follow through with them & maybe update your employees so they know what they’re talking should an issue arise! 

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Feb 28, 2019
Good, but payment is a PAIN IN THE @$$
SM314 Cardholder

This card is great to get discounts on every day purchases at Target, and used to have a really great website to make payments online.

Until about 6-9 months ago. EVERY. SINGLE. MONTH. I try to sign in and make a payment and it either doesn't recognize my password, doesn't recognize that anything is even typed into the fields, or some other ridiculous problem. I'm so sick of this. I've written to them multiple times. How hard is this to fix, really!? I end up having to change my password just to get the payment in on time every single month. Sometimes, I've changed my password and the brand new password doesn't even work. Its exhausing. GET IT TOGETHER, TARGET.

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Target® Credit Card Reviews

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