Credit Karma’s editorial team works on your behalf, so we’d like to share a bit about the process and guidelines that inform our content.
Our mission
Our mission is to empower our readers to make financial progress, one step at a time. We believe progress is a journey made easier with help, so we root our content in trusted sources and independent research to give you the knowledge to reach your goals.
Editorial principles
- Accuracy. We all have our opinions, but facts come first. Our editors rigorously fact-check and review every piece of content we publish because everyone deserves accurate information. We also review articles for accuracy post-publication and regularly update content as we receive new information.
- Independence. Credit Karma draws a clear line between editorial and the rest of the company’s business. Specifically, that means our advertising partners do not sponsor any editorial content — nor do they review, approve or endorse it.
- Authority. All information included in our content is corroborated by authoritative and reputable sources and/or publications. If a statement or fact can’t be corroborated by a legitimate source, we don’t publish it. If we reference any statistics or research conducted by an organization not associated with Credit Karma, we identify and/or link out to the original source.
- Real talk. If we suggest a product, it’s because we’ve thoroughly reviewed it and believe in its value. We’re open about our enthusiasm for certain cards or products, and we’ll tell it like it is when something doesn’t smell right.
- Empathy. We’ve been there. We aren’t here to judge your financial situation or scold you for carrying a credit card balance. Our goal is to help you take the positive next step, not to dwell on any bumps or missteps.
- Perspective. We know your finances are important to unlocking life goals like paying for college or saving for retirement. We want to help you understand all of your options when it comes to day-to-day financial decisions, so that you can make the best choices for you on your financial journey.
Data journalism
Credit Karma’s data journalism articles are dedicated to finding and shedding light on the human stories behind personal finance statistics and news. Often cited by top-tier media, Credit Karma’s data journalism studies are a cooperative effort led by our independent in-house writers, editors and consumer research team.
While we frequently survey the general public to identify trends in consumer finance, we also tap into Credit Karma’s 100 million-plus members in the U.S. for a broader range of data and information. This unique capability allows us to give our readers more enriched perspective on their financial situations.
Financial advocacy
We recognize that people’s relationships and experiences with financial systems and institutions can vary greatly depending on an individual’s background. We know that institutional racism and discrimination within the financial sector is real. And we’re committed not only to acknowledging and highlighting those realities in our content — but to helping you navigate them.
We have pledged to …
- Champion diversity on the Editorial team and within our content
- Continuously examine existing processes — for both hiring and content development — with a goal of identifying and correcting biases
- Promote inclusion and racial justice in the information we provide
- Produce content that addresses income-based or race- or identity-based discrimination in personal finance
About us
Our editors and writers come from a variety of backgrounds. We’re career journalists, content marketers and editorial lifers with a (mostly) healthy obsession with all things personal finance.
We also bring our real-life experiences to the articles you read on Credit Karma. We’re parents with college expenses looming. Caretakers balancing family and career commitments. Young adults looking to buy our first homes and put down roots.
Many of us have navigated rough credit histories and even rougher financial waters, and we’re open about our own financial journeys (yes, even the rockiest parts). We hope our experiences can help you better understand your own.
Meet our team
Image: Headshot of Mónica Camargo, Senior Manager at Intuit Credit KarmaMónica Camargo is a senior manager at Intuit Credit Karma specializing in credit and debt. She joined Credit Karma in 2017. With a background in print, digital and broadcast media, she considers herself an advocate for readers, aiming to make complicated topics clear and approachable. Before joining Credit Karma, Mónica was a managing copy editor in advertising, as well as a co-founding producer for a video production startup focused on community-service sectors. Mónica holds a bachelor’s degree in English literature from the University of Texas at El Paso.
Image: Headshot of Matt Carney, Editor, Credit & DebtMatt Carney is an editor at Intuit Credit Karma specializing in credit and debt. He joined Credit Karma in 2016, starting in Member Support and transitioning to Editorial in 2021. Previously, Matt worked as a bookseller at a variety of independent bookstores. Matt earned a bachelor’s degree from Tulane University, where he majored in Sociology with a minor in French and creative writing, and holds a Master’s Degree in Library and Information Science from San José State University.
Image: img_6009Claire Diver is a senior editor at Intuit Credit Karma specializing in credit cards and rewards. She has worked at Credit Karma since 2018. Claire’s literary arts background and detail-oriented style inform her focus on providing clear and accurate information for readers. Previously, she managed web content at an e-commerce startup. Claire earned her bachelor’s degrees in English and art history from the University of Iowa, where she served as an art editor on the undergraduate literary review.
Image: Erin DunnErin Dunn is a managing editor at Intuit Credit Karma specializing in loans, with a passion for financial literacy and money management. She has been with Credit Karma since 2018 and is an award-winning business journalist and editor whose work has appeared in Business North Carolina magazine, Reuters and The Augusta Chronicle. Prior to joining Credit Karma, Erin worked for several startups in Charlotte, leading content marketing, public relations and social media. She is a first-generation college graduate of the University of North Carolina at Chapel Hill with a degree specializing in financial news.
Image: Headshot of Eric Freeman, Editorial Lead at Intuit Credit KarmaEric Freeman is an editorial lead at Intuit Credit Karma specializing in credit cards and rewards. He has worked at Credit Karma since 2018. In a space that tends to focus on complicated points and miles redemptions, he tries to make credit cards relevant to the needs of everyday readers. Prior to working in personal finance, Eric covered sports for publications such as Yahoo Sports and GQ Magazine, and co-authored a book on the history of professional basketball. He earned his BA and MA in English from Stanford University.
Image: Rebecca Giantonio MoranRebecca Giantonio Moran is senior manager at Intuit Credit Karma with a focus on content strategy across verticals. Previously, she was the lead editor and strategist for auto loans, auto insurance and data journalism content. She has been with Credit Karma since 2018 and has more than 20 years of experience in brand development, content and website strategy, copywriting, marketing and public relations. Throughout her career, Rebecca has worked with a range of financial institutions, from startups to Fortune 100 companies, developing award-winning content, campaigns and online tools along the way.
Her writing has appeared in a variety of publications, including Connecticut magazine, Gawker, Glamour and PR Daily. She attended Syracuse University’s S.I. Newhouse School of Public Communications, where she earned a dual bachelor’s degree in magazine journalism and English and textual studies, with a psychology minor.
Image: brad-hansonBrad Hanson is a senior editor at Intuit Credit Karma specializing in tax. He joined Credit Karma in 2017. Brad has more than 30 years of experience in print and digital media, having served as a copy chief/multiplatform editor for the Business section of the Los Angeles Times and as a journalism instructor at the University of Southern California’s Annenberg School for Communication and Journalism. Brad earned his bachelor’s degree in communications from Cal State Fullerton and master’s in management from the University of Redlands.
Image: Screen-Shot-2022-04-22-at-8.37.41-AM-3David Heiling is an editorial lead at Intuit Credit Karma specializing in auto insurance and auto loans. He’s worked at Credit Karma since 2022. He strives to make financial fitness accessible and relatable to people in all stages of their financial journeys. A former journalist and content marketer, David primarily worked with startups before coming to Credit Karma, helping them with strategy and execution of content initiatives. David received his bachelor’s degree in journalism from the University of Wisconsin–Eau Claire and his MBA from Louisiana State University Shreveport.
Image: Amy_KalinAmy Kalin is a senior editor at Intuit Credit Karma specializing in credit and debt. She has been at Credit Karma since 2018. A former journalist, Amy primarily reported on high-profile criminal and civil legal affairs in Los Angeles before transitioning to broadcast news as an investigative segment producer, line producer and script writer. Before joining Credit Karma, Amy was a director of communications at a global law firm and content editor for a legal tech startup. Amy earned her bachelor’s degree in journalism from Cal Poly.
Image: Headshot of Charles McArthur-Johnson, Content Coordinator at Intuit Credit KarmaCharles McArthur-Johnson has been a part of Intuit Credit Karma’s Editorial team since 2024. He is driven by a commitment to simplifying financial topics into clear, accurate and optimized educational content. Prior to working for Intuit Credit Karma, he worked with financial instutions and nonprofits while working in technical and creative writing, editing, data-driven content strategy and digital media production. Charles earned his bachelor’s degree in journalism and mass communication from North Carolina A&T State University.
Image: Isabel-1Isabel Morgan Ponce is an editor at Intuit Credit Karma specializing in credit and debt. She joined Credit Karma in 2017, starting in Member Support and transitioning to Editorial in 2021. Her personal journey with credit, and her experiences communicating with Credit Karma users about their financial concerns, have inspired her to help make financial education accessible and inclusive to all. Isabel earned her bachelor’s degrees in film studies and the practice of art from the University of California, Berkeley.
Image: Headshot of Rachel Ziemer, Content Coordinator at Intuit Credit KarmaRachel Ziemer has been part of Intuit Credit Karma’s Editorial team since 2023 and specializes in loans. She has a passion for financial education and strives to break down complex financial topics into accurate, easily understandable content. Rachel has previously worked as a freelance copyeditor with marketing agencies, medical journals and veterinary blogs. Rachel earned her bachelor’s degree in animal and veterinary sciences from Clemson University.