Chris Moreno offered us excellent service throughout the entire transaction. He was informative, helpful, and I'm confident in his abilities. We got a great deal and saved a ton of money... Would recommend him to any of our friends and family. Thank you Chris!
Easy and straightforward.
Mostly great experience: good deal, very helpful (lots of hand-holding), very responsive.
The only thing I didnt like: all documents transmitted through email. For the duration of the process, my mailbox was an identity thief's heaven.
We originally applied for a loan with the company that held our mortgage. After 73 days they we're still playing games with us and we cancelled the application. We looked at farmer,s on line and Scott called within 10 minutes. He was extremely helpful. We started the process and 30 days later signed the loan. Scott was always available to answer question and help with the paperwork. We are very happy and would recommend Farmer's to anyone.
We just closed our 4 mortgage loans in 25 days, which must be some kind of record. Not only that, our loan processors, Lukas Carter and Kelly Lewis, arranged for us to have PIW's for 3 properties in lieu of the more expensive property appraisels! That saved us around $1,000 right there! Plus, we were able to lock low rates in almost immediately after applying online. The entire procedure was so easy and Kelly and Lukas are very pleasant and helpful in every step of the way. We highly recommend Aimloan for professionalism, ease of delivering documents online with their secure website, and instant help and communication to avert snags. Excellent company!
When you apply for a loan, no one calls you back. They are terrible. I applied for a loan on 5/24/2016 and as of 10/4/2016 no credit decision has been determined. Not approved . Not denied . Nothiing. When you file complaints withe the CFPB, the OCC, the Federal reserve, the BBB, the Attorney General's office , they refuse to talk to you. They are awful. Please run from this company. On the BBB web site they have a caution note as this company was fined $25MM in 2014 for not following the law.
Loved them/easy to work with/was my first mortgage when I purchsed my home 2010.Then I got sold off to Bank Of America/wasnt so thrilled with them. Sold off again to NationStar who is worse than Bank of America! So wish I could go back to Everbank--have been unemployed since early June 2014 /fell behind on mortgage payments due to unemploy. Just landed a full time job. Had a full time job for 10 years with the fed gov.Cant afford to refinance to a better bank. At 4,5% now 30 yrs FHA
I used Close Your Own Loan.com and Peoples Bank to purchase my new home and the process was great. They closed my loan right on time and the people there were so friendly and knowledgable. I wouldn't hesitate to use them again in the future.
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