Donna and Sheila were patient and encouraged me not to give up. I praise the Lord for their persistence and kindness. I will never forget how much they cared for me.
Angelo Savastano from Network Capital did a fantastic job on my loans. He is a no-nonsense young professional who works 24/7 for his clients to bring the job to completion. He is also a very kind person. My loans went through in a couple of weeks and got the best rates out there because of Angelo's . help
Thank you Angelo!
My experience with my loan process was satisfactory. My Loan Originator Brian Mehnert was very professional, friendly , he always answer my questions fast . He work very hard for us , never give up in all the inconvenient and always founded a solution, thanks to all he did today i had my house. Again thanks Brian Mehnert God bless you.
AWFUL! Would give a negative star if possible. We were in the process of purchasing a home. Everything was "approved" on their end and we were in our final week of escrow so we removed our loan contingency. After we did this, we got a call from CapWest saying the loan was DENIED!!!! I can NOT believe they would wait one week before closing to let us know that this loan would not go through. I WOULD NEVER USE THEM EVER.
We were transferred to different loan representatives throughout the loan process. Each one was unhelpful - wouldn't answer questions through emails, would just answer back yes or no ignoring most of what the email said. Didn't keep us informed through the entire process - we had to pay for TWO appraisals and didn't even know they had ordered the first one. The Solutions Specialist had the underwriters audit my new employment verification two days before I began and shut down the loan completely. Waste of time - and may not even be able to get another mortgage through another company in time to get the house we want.
easy process. i love that i dont have to call a 1800 number to get help. i just call my office and they answer all questions and take care of everything. they saved me sooooo much money when i refianced with them
This is the second time we worked with Ratewinner on getting a loan. They are great! Jeff Lum got us a very good deal on rate, and he was very professional and super nice along the entire applicaiton process. Thank you!
New American Funding was a savior to me because I was having trouble finding a lender to work with me due to my current credit, or so I thought, I started working with David Vo and although he was nice he was very bland in how he explained things and told me things which turned out not to be true or not completely true. David led me on one of the most nerve racking journeys I've ever been on and would never wish to do again. I understand most of the guidelines were set fourth by the FHA since I utilized an FHA loan but a lot of things I found were bank imposed and ridiculous also. Again David was nice but not very good with someone who never had a mortgage and didn't understand his lingo. I wouldn't ever trust a thing he says again. I then started working with Andrea Ontiveros as my processor, who was also very bland and for the most part ignored my emails. She would only respond to emails she had to or emails she asked further questions about, If it was about timing or a general question she would not respond, She never answered her phone once for me but would respond to a voicemail via email. One time did I get her on the phone and she didn't seem too thrilled to speak to me either. All in All this mortgage process was one big headache and because of this I will NEVER utilize an FHA loan again and I will also NEVER utilize New American funding nor will I recommenced them to anyone. I give them a two star simply because at the end of the day they did get me approved and into my home, other then that they rate at the bottom of the barrel for me
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