Home Loan Reviews


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Oct 09, 2020
Outstanding!
asleeponmy2feet
1 Contributions 67 People Helped

Andrea Rice and Dennis Hill were an awesome team to work with. They made the home buying process simple, walked us through each step, and kept us informed. Every call or email we made/sent was either answered, or responded back to very quickly. They made this first time purchase a breeze!

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Oct 07, 2020
straightforward
4cindyp
2 Contributions 27 People Helped

The team is very helpful and will guide you through the whole process. 

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Oct 13, 2020
Refi on our current mortgage.
Anderclan
1 Contributions 92 People Helped

Tal Nelkin from New American Funding was such a pleasure to work with.  He was professional with a friendly warm attitude.  No question was too small.  He kept us updated at all times.  The process was smooth and stressless.  I would definitely recommend Tal at New American Funding.

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Sep 27, 2020
Superb Service from Watermark Home Loans
MarkofTorrance
1 Contributions 95 People Helped

Watermark Home Loans was incredibly easy to work with.  For every step of the way to our refinancing, they were responsive and their instructions were clear.  Being able to do everything online alleviated any concerns of the pandemic.  The final signing of papers was simple, too.  Their agent came to our house (with a mask, of course), and notarized the signatures at the same time.  It doesn’t get much better and easier than that!  Kudos to the entire Watermark team, and a special mention for Jody Canfield who made it all happen.

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Oct 10, 2020
Too Long & Dreadful
IDoNotRecommend
1 Contributions 96 People Helped

This REFI took over 2 months to close. Our loan officer stated we could change our home owners insurance, so when we tried she (Brandy Neil) REFUSED & made us do it after we closed! If you are getting cash out, you have to wait almost 2wks to get your money. If your paying off any debts they are mailed to you a wk after you close & then you still have to mail them out to the creditors. Application is quick & easy, but once you're approved communication stops & fees are high. This was long & dreadful! I will NOT recommend!!!

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Sep 15, 2020
still in the process!
tadinnc
1 Contributions 33 People Helped

Wish we could say it was a done deal, but nope.  We started this ordeal on June 29th, 2020.  Here we are working on a refi of a home we purchased not even a year ago (Oct 2019).  The rates looked good so we didn't stick with our credit union, what a mistake!  , Don't let them suck you in, it's not worth the aggrevation.  We've now uploaded 24 documents and still they want more.  Every time we think we're done more requests roll in, then silence and delay because they're busy, and then more requirements! 

It's been unreasonable and I think I'm punting  :(   So much for thinking we could reduce our rate.  Out $600 for a re-appraisal, I can't do this anymore!

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Aug 21, 2020
Easy to get the loan good luck afterward
pbrad08
1 Contributions 16 People Helped

Their mortgage is unable to handle biweekly payments and it took 4 phone calls for customer service to realize this while constantly asking why we were late on a payment but paying down principle?! Awful experience and would recommend another mortgage company

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Aug 26, 2020
Horrible stay away.
Eltigre69
1 Contributions 6 People Helped

Absolute embarassing amateur hour goat rope operation.

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Sep 25, 2020
The process was a complete nightmare.
pebblesmom2020
1 Contributions 50 People Helped

The nightmare began right after I received the initial approval.  The loan processor was completely inept.  After many angry calls to managers and threatening to pull out of the loan , I finally closed. 

What should have been a simple refinance with uncomplicated financials took 4 months to close.  Never again.  Not worth the headache.

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