Home Loan Reviews


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Oct 09, 2020
Outstanding!
asleeponmy2feet
1 Contributions 0 People Helped

Andrea Rice and Dennis Hill were an awesome team to work with. They made the home buying process simple, walked us through each step, and kept us informed. Every call or email we made/sent was either answered, or responded back to very quickly. They made this first time purchase a breeze!

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Oct 13, 2020
Refi on our current mortgage.
Anderclan
1 Contributions 0 People Helped

Tal Nelkin from New American Funding was such a pleasure to work with.  He was professional with a friendly warm attitude.  No question was too small.  He kept us updated at all times.  The process was smooth and stressless.  I would definitely recommend Tal at New American Funding.

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Oct 07, 2020
straightforward
4cindyp
2 Contributions 0 People Helped

The team is very helpful and will guide you through the whole process. 

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Sep 27, 2020
Superb Service from Watermark Home Loans
MarkofTorrance
1 Contributions 0 People Helped

Watermark Home Loans was incredibly easy to work with.  For every step of the way to our refinancing, they were responsive and their instructions were clear.  Being able to do everything online alleviated any concerns of the pandemic.  The final signing of papers was simple, too.  Their agent came to our house (with a mask, of course), and notarized the signatures at the same time.  It doesn’t get much better and easier than that!  Kudos to the entire Watermark team, and a special mention for Jody Canfield who made it all happen.

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Sep 15, 2020
still in the process!
tadinnc
1 Contributions 0 People Helped

Wish we could say it was a done deal, but nope.  We started this ordeal on June 29th, 2020.  Here we are working on a refi of a home we purchased not even a year ago (Oct 2019).  The rates looked good so we didn't stick with our credit union, what a mistake!  , Don't let them suck you in, it's not worth the aggrevation.  We've now uploaded 24 documents and still they want more.  Every time we think we're done more requests roll in, then silence and delay because they're busy, and then more requirements! 

It's been unreasonable and I think I'm punting  :(   So much for thinking we could reduce our rate.  Out $600 for a re-appraisal, I can't do this anymore!

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Feb 06, 2020
Arifk
1 Contributions 1 Person Helped

Refinancing my mortgage with First Internet Bank was a great expeyfrom start to finish. From the beginning there was quick and clear communication from Grant and the whole team. The whole process took around 30 days. These guys worked to get me the best rate and structure possible and are very honest and decent folks who work here. I would recommend them above any of the other banks out there. Closing was at my house at my own convenience, and I was updated with the status of the loan process during the entire time.  I would highly recommend them without any hesitation. A+

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Oct 10, 2020
Too Long & Dreadful
IDoNotRecommend
1 Contributions 1 Person Helped

This REFI took over 2 months to close. Our loan officer stated we could change our home owners insurance, so when we tried she (Brandy Neil) REFUSED & made us do it after we closed! If you are getting cash out, you have to wait almost 2wks to get your money. If your paying off any debts they are mailed to you a wk after you close & then you still have to mail them out to the creditors. Application is quick & easy, but once you're approved communication stops & fees are high. This was long & dreadful! I will NOT recommend!!!

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Jan 06, 2020
VA IRRRL
mjortega33
1 Contributions 2 People Helped

I am a new homeowner and Veteran.  Shortly after purchasing, I received several unsolicited letters from various lenders who were trying to get me to refinance using the VA IRRRL program.  Their letters were misleading, and I was very skeptical.  So, I did my research, found out the VA IRRRL was very real, and a great option.  I researched several companies including my own bank, USAA, and so-called "veteran friendly" lenders such as New Day USA.  I attempted to go with New Day USA because of the lower rate, but they refused to do the refi without discount points and lender fees.  Then, I found Network Capital.  The process was extremely simple and fast, with no discount point, or fees of any kind (except Title and notary).  We started the process on 12/10 and even with the holidays, our loan was funded on 01/03!  I only had to speak/email with two representatives, each of whom expertly guided me throughout the process, and were even available via text message on Sunday when there was a mix-up with the notary.  Overall, completed satisfied with my choice and Network Capital's services.  Highly recommend.

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Aug 13, 2020
Best experience ever for financing
dvs70
1 Contributions 0 People Helped

Refinanced my primary residence mortgage. They have the best tools and someone responds in person if required.

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Apr 26, 2020
Consistently excellent and fair service
spoppers
1 Contributions 0 People Helped

This is my second refinance with AIM, and I'm as pleased now as I was a little less than 10 years ago. One of the few companies that provides accurate rates and closing cost quotes online without giving out personal information. I applied online and locked the rate within 15 minutes. There is a team of people that guided me through the entire process and they were all very resposive and professional.  A secure document upload site is provided for sending in required documentation. Due to current COVID-19 issues and snow storm, notary public closing document signing was in my garage. Space heaters, masks, gloves, disinfectant wipes... yet it was still rather simple and fast.

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