Bought house for daughter. LO was very nice. Closed right on time. Will refinance in 6 months with AHC. 

So far so good, seem to be little slow on processing submitted document even those on their own website. They have promised a very quick closing on a refi, appraisal process see less ans appropriate,but they are not particularly responsive as yet, but I'll wait and see.

tHEY ARE SLOW AND VERY TRICKY i WILL NOT RECOMEND THIS COMPANY TO NO ONE!

We applied in October to refi our construction loan to perm. They one form you to death and eventually you have to relock at a higher rate. From application to close took them 3.5 months. dealing with Aimloan was more stressfull than building a house.Run Run Run

I first used CapWest in Dec 2013. The process was very smooth. I like the online application and document upload features, but most of all, it's been absolutely a pleasure to work with Eve Tobar. She is extremely professional and responsive, and super friendly and helpful! Definitely going to work with her and CapWest again soon!!

Brian

I had worked with CashCall up to the point they told me my debt-to-income was too high to do a 15 year loan.  At that point I decided to go somewhere else.  A week later they called and told me they could do a 15 year, but the rates had changed, so it would be a slightly higher rate with no out-of-pocket costs.  I agreed to move forward.  A month into the process I received a phone call from a signing company telling me they'd be at my house in one hour.  I was never notified we were ready to do the final signing, found the final loan docs in my email from 2 hours earlier and had some questions since the numbers were different than what I had expected.  It took a week and a call to a supervisor to get a call back.  By this time, I was told I lost my rate once again and it was going to cost me $1500 and a rate increase of 0.1% if I wanted to move forward.  At this point I cancelled my loan process with them (sticking them with the Home Appraisal of $400) and found someone who could offer me a better deal (RoundPoint Mortgage).

Cash Call Final Offer = 15 year; 4.25%, $1500 closing fees

Round Point Final Offer = 15 year, 3.875%, $1400 closing fees

Thanks CashCall for making the process so horrible I ended up finding a better deal.