I’ve had this card for a few years now. It’s definately not my lowest interest card but it is the highest limit. It gets raised fairly easily. The most impressive thing however is the dispute center. I had a charge that I didn’t recognize, clicked the blue dispute button online, and bam, I got instantly reimbursed. No phone calls, no hassle. Just done. Very impressive.
ADDITIONAL RATINGS YOU MIGHT FIND HELPFUL
- Balance Transfer Intro APR 0%* for 18 Months
- Balance Transfer Regular APR 15.74% - 25.74%* Variable
- Annual Fee $0*
- Purchase Intro APR Not Applicable
- Purchase Regular APR 15.74% - 25.74%* Variable
Most Helpful Positive Review
Most Helpful Negative Review
Worst customer service I've ever had from a credit card company in 30 years of having multiple cards. They claimed there was another person on my SSN (big surprise to me, having just easily re-financed my jumbo mortgage), then sent me a verification form to complete, which I did and sent back. I called later when they still declined the card and they said it looked like someone had "tampered" with the form I had mailed them (whaaa?) and said they would email me a copy of what they said was tampered with. They never sent it nor the second form they said they would have my replace the "tampered" one with. Fed up, I'm trying to cancel it and they won't let me, saying that the account is "on hold." NOW they're claiming that the form I sent it was "incomplete" (as oppose to the "tampered with" they claimed the first time around). When I asked, "how is it legal to keep me locked into a business relationship with you when I wish to end it?" they countered that I hadn't "properly identified" myself over the phone even though I had called from the phone number on my account and given every password they had asked for. How do they identify people over the phone -- take a retinal scan through their phones? Now I feel even more vulnerable than ever, being locked into a relationship and an open credit line with these incompetents that I can't end, until THEY decide that they will cancel the account on February 3rd. How is this even legal?!
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Data Created: February 02, 2015
Note: Sample data consists of Credit Karma members who hold this card.
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