Alaska Airlines Visa Signature® Credit Card Reviews

Approval Odds

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4.0 out of 5 stars
4 Reviews

From Cardholders in the last year

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Application Process

4 out of 5 stars

Customer Service

4 out of 5 stars

4 5

Card Details

  • Balance Transfer Intro APR Not Applicable
  • Balance Transfer Regular APR 13.24% - 20.24%* Variable
  • Annual Fee $75
  • Purchase Intro APR Not Applicable
  • Purchase Regular APR 13.24% - 20.24%* Variable

These reviews were written by current and former cardholders in the last year.

Aug 10, 2017

thats right. thus card offers a buy one, get one companion fare offer. 

easiest way to get upgrades to premium and first class.

miles can be shared with all of their 20 partners .

no black out dates, no bag check fees, no miles ever expire.

the opening/intro offer of 30,000 miles is alomst a round trip ticket to any of Alaska Airlines and now Virgin America destinations.

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Jun 17, 2017
Good perks, horrible customer service
Anonymous Cardholder

I just got the card, instantly approved online and was given the card number, expiration date, and cvv.  Tried using the card online and it's not working.  Perhaps I need to wait for the system to update?  Then I tried calling customer service and this is where I started to lose faith in this card.  I was on hold for 45 minutes for first call, 1hr 20minutes for 2nd call, and 50 minutes for my 3rd call.  This is horrible.  Seriously debating cancelling this card since it's too much of a liability if I need support again in the future.  The 3 customer support folks I talked to was quite awful compared to Chase and Amex.  First one just wasn't trained to be helpful with the failed transaction query.  Second rep was trying to be helpful but after 30minutes of investigation came back with no solution or next steps.  The 3rd rep was just condescending and unhelpful.   I thought BoA was better than this but perhaps all the competent reps were taken by Chase and Amex.  I'll fly Delta and Hawaiian and use my Chase Reserve.

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Jun 24, 2017

It's obvious you were in a hurry and customer service saw right through this as a liability. Alaska Airlines have the best reps in the nation.

Aug 10, 2017

be glad you get to deal directly with the airline and not the bank. I believe this mileage plan was just awarded Best Airline Rewards Programs ranked by U.S. News & World Report.
they have very low minimum requirements to redeem miles for flight as opposed to..... well, every other airline in the domestic carrier industry.
folks, this card attached to the mileage plan is the best/easiest way to vacation and get upgrades to premium and first class.

Mar 23, 2017
Great awards west states and Mexico
ErikPNW Cardholder

Alaska miles are great for redemptions to Mexico, Costa Rica and many airports in the western states.  Europe redemptions can be tough due to high fuel surcharges.  There is some value with the companion pass, but it's more like 2 for the price of 1.5, than a 2 for 1 deal.  If you need to check bags or regularly purchase tickets on Alaska Airlines, this card is a must.

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Dec 12, 2016
Great for Alaska Customers
lyingsunset Cardholder

I think the card is great! I just got approved for it and like the idea of a passenger fare every year as well as the bonus miles. Free checked baggage is great and 3 points for airline purchases is great! 75/year can be a drag, but it compensates with the benefits. I got approved with a 705 EQ and 724 TU. I applied using the "pre-approved" mailer and got a $5,000 CL.

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Alaska Airlines Visa Signature® Credit Card