Alaska Airlines Visa Signature® credit card Reviews

Alaska Airlines Visa Signature® credit card Reviews
1.8 out of 5 stars
5 Reviews

From Cardholders in the last year

ADDITIONAL RATINGS YOU MIGHT FIND HELPFUL

Application Process

4 out of 5 stars

Customer Service

3 out of 5 stars

2 5
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These reviews were written by current and former cardholders in the last year.

Oct 31, 2019
Approval hassle, great rewards
Yugwal Cardholder

I applied for this card with a 751 score and the online app said "pending". I had read on here about calling about a pension status. When I called I was told that the application was denied because 20 years ago when I was 18 I had a charge off with BofA. Now I have two mortgages with them and a substantial bank account history. They didn't tell me I could appeal the decision. I asked to talk with a manager and they said they'd have one call me. A week went by and I called them back. They said my app was "under review."  I told them I was going to move my accounts and would never take another mortgage with them. The next day I received an approval email with a $5000 CL.  I don't think telling them I was leaving had anything to do with their decision.  I was later told they have access to your checking and savings account balances and review that information to make a decision  

email for 

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Oct 18, 2019
Lack of ability to autopay bill
aquafish Cardholder

Deceptive auto-pay practice. Why would any bank intentionally have "amount due" mean the same thing as "minimum amount due," which by the way is another selectable option? Absolutely shady of Bank of America to keep billing customers finance charges by not having an option to pay the full balance due in their autopay feature.

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Sep 04, 2019
Bank of America is trash
beanie253 Cardholder

i've never had a problem with Alaska Air.  based in the seattle area, this card is good to get miles on everyday purchases and double/triple dipping on points with Amex platinum offers.

too bad, they're partnered with Bank of America.  i had this card and another thru BofA.. after a vegas trip in june, BofA closed both of my accounts with no notice.  i had never missed a payment in 7 years and normally paid off balances ranging from 1k to 10k+ every month, sometimes making multiple payments.  this is how BofA treats their customers.  don't bother opening this card.. customer service is a joke.  expect to wait 20+ minutes to get a person on the phone.  and IF that happens, you get bounced around numerous times.

after they closed my account, i wanted a prorated refund on my annual fee.  it took 2 transfers and 42 minutes to get a refund.

stick with chase or american express for your travel needs.  the companion pass is a joke as others have mentioned as you're paying more that reg fare.. and you can't even purchase 1st class tickets for companion pass anymore.

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May 12, 2019
Worst card ever
Sisenor Cardholder

With Alaska airlines it doesn’t matter how many miles you accumulate there’s never enough, your companion ticked it’s always be more expensive then purchasing two tickets elsewhere.. 

font even waste your time Alaska sucks !!!!

if you have questions about your miles this is the typical answer, that’s a question for Bank of America-  and the other way we are just a bank that’s a question for Alaska airlines... neither have an answer for your questions.. 

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Apr 09, 2019
Not worth $75/year
camnyc Cardholder

The Alaska Airlines Mileage Plan IS VERY GOOD!.  The card by Bank of America is not.  BofA is marketing this card using the benefits from Alaska Airlines Mileage Plan.  Join the mileage plan - it's FREE!  There's very little direct benefit from Bank of America  for $75/year.  I wanted to setup recurring payment, but I was told I had to wait 2 billing statements AND fill out forms which I would need to send back via regular mail.  Archaic!

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Alaska Airlines Visa Signature® credit card Reviews

Alaska Airlines Visa Signature® credit card