Alaska Airlines Visa Signature® Credit Card Reviews
ADDITIONAL RATINGS YOU MIGHT FIND HELPFUL
Card Details
- Balance Transfer Intro APR Not Applicable
- Balance Transfer Regular APR 12.99% - 19.99%* Variable
- Annual Fee $75
- Purchase Intro APR Not Applicable
- Purchase Regular APR 12.99% - 19.99%* Variable
Our Take
The Alaska Airlines Visa Signature® credit card is a good option for travelers who fly frequently on Alaska Airlines.
What to Like
Right off the bat, cardholders are rewarded with 30,000 bonus miles after you make $1,000 or more in purchases within the first 90 days. Cardholders can also pile up 3 miles for every $1 spent directly on Alaska Airlines and Virgin America purchases and 1 mile for every $1 spent on all other purchases. Miles are redeemable not only on Alaska Airlines, but also on airline partners including American Airlines, Virgin America and more.
Look Out For
The benefits above apply to Visa Signature® consumer accounts only and different benefits apply to Platinum Plus® accounts. If your credit doesn’t stack up to that level, you may still be approved for the Alaska Airlines Platinum Plus® credit card, but it has lesser benefits. There’s also a $75 annual fee associated with the Visa Signature® credit card.
These reviews were written by current and former cardholders in the last year.
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† Credit Karma looks at how your credit profile compares to other Credit Karma members who were approved for this product. Of course, there's no such thing as a sure thing, but knowing whether your Approval Odds are Very Good, Good, Fair or Poor may help you narrow down your choices.
‡ Average score refers to the arithmetic mean and typical low score to the 5th percentile of, in each case, available VantageScore 3.0 credit scores provided by TransUnion of Credit Karma members who were approved for this product from June 2014 through November 2014. Average and typical approved scores are provided as guidelines only and approval is not guaranteed. You can learn more about credit card approval through our in-depth article.
Good perks, horrible customer service
I just got the card, instantly approved online and was given the card number, expiration date, and cvv. Tried using the card online and it's not working. Perhaps I need to wait for the system to update? Then I tried calling customer service and this is where I started to lose faith in this card. I was on hold for 45 minutes for first call, 1hr 20minutes for 2nd call, and 50 minutes for my 3rd call. This is horrible. Seriously debating cancelling this card since it's too much of a liability if I need support again in the future. The 3 customer support folks I talked to was quite awful compared to Chase and Amex. First one just wasn't trained to be helpful with the failed transaction query. Second rep was trying to be helpful but after 30minutes of investigation came back with no solution or next steps. The 3rd rep was just condescending and unhelpful. I thought BoA was better than this but perhaps all the competent reps were taken by Chase and Amex. I'll fly Delta and Hawaiian and use my Chase Reserve.
It's obvious you were in a hurry and customer service saw right through this as a liability. Alaska Airlines have the best reps in the nation.
Great awards west states and Mexico
Alaska miles are great for redemptions to Mexico, Costa Rica and many airports in the western states. Europe redemptions can be tough due to high fuel surcharges. There is some value with the companion pass, but it's more like 2 for the price of 1.5, than a 2 for 1 deal. If you need to check bags or regularly purchase tickets on Alaska Airlines, this card is a must.
Great for Alaska Customers
I think the card is great! I just got approved for it and like the idea of a passenger fare every year as well as the bonus miles. Free checked baggage is great and 3 points for airline purchases is great! 75/year can be a drag, but it compensates with the benefits. I got approved with a 705 EQ and 724 TU. I applied using the "pre-approved" mailer and got a $5,000 CL.
Great if you use Alaska Air frequently!
If you're a frequent Alaska Air flyer, or any of it's partner companies (British Air, Virgin, Delta, etc.), this is a great travel card. Book your Alaska flights with it, you get 3x the points.