I got this card because of the 0% APR for 21 months on a balance transfer. Best decision I ever made. I had a really high minimum payment on the previous card and all of it was going to interest. It feels so good to finally have that debt paid off! I also liked that they don’t charge late fee’s. The card is pretty much useless to me now especially since it really doesn’t have any benefits.
The card itself is fine but CITI bank not so much. They closed my account due to inactivity with no warning which caused a 27 point hit on my credit score. When I requested it be reopened they said I had to authorize them to do a credit pull which would have dinged my credit score even more. All in all the card is OK but CITI bank is kind of shady.
These reviews were written by current and former cardholders in the last year.
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Data Created: February 02, 2015
Note: Sample data consists of Credit Karma members who hold this card.
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Penalties for paying off
Citibank has a practice of reducing your credit line if you make large payments. The only other bank I see do this on occasion is Discover. If your intention is to pay down debt this card isn't for you. The reduced credit will impact your score.
Credit Card companies will only reduce the credit limit if you start to display risky behavior on your credit usage which is reported on credit scores. Additionally, a letter is always sent to let you to let you know of their actions and ways to appeal it.
These companies like a few other do monthly credit checks the Hedge their risk so if your credit utilization goes up they might see that as a risk and then they were already planning to lower your credit line once your balance got a blow a certain amount it's not that you paid a large amount
Great!
I got this card because of the 0% APR for 21 months on a balance transfer. Best decision I ever made. I had a really high minimum payment on the previous card and all of it was going to interest. It feels so good to finally have that debt paid off! I also liked that they don’t charge late fee’s. The card is pretty much useless to me now especially since it really doesn’t have any benefits.
See if you can product change to the Double Cash card. That's what I plan on doing when my 0% BT offer runs out.
They promised a 125 cash welcome bonus, and it was never applied to the account! i spoke to their managers 2 times, problem was not resolved.
Shady practice, did not expect this from Citicard. Will close my account, there are better cards out there.
Did tou have other citi card before this one ?
Great!
Great card and easy to earn rewards! Not as easy to redeem them, I normally just redeem on Amazon since it won't let me do anything else with them.
Are you reviewing the correct product? I wasn’t aware this card had a rewards program.
Great for balance transfers
I used this card for a balance transfer to pay down some debt. I had no issues and everything worked out as expected. Now that I am paying an interest rate I am moving on to something else but this card was fine. The mobile app is easy to use.
Good for Long-term Balance Transfers
I applied for the Citi Simplicity card on Nov 5, 2018 - CK Scores TU - 738, EQ - 746. They pulled my Equifax report. Stated income was $78k, and I had $29k of personal cards at that time with about 12% utilization. Approved for $6,600. Wanted to do balance transfer but had nothing that needed transfering for a few months. By the time I got around to needing to do the transfer, the program had ended. There's a time limit for how long you can do balance transfers, which I was made aware of but forgot about. My one experience with Customer Service was satisfactory. I've used the card for some small purchases to take advantage of that interest free period.
Closed due to inactivity with no warning
The card itself is fine but CITI bank not so much. They closed my account due to inactivity with no warning which caused a 27 point hit on my credit score. When I requested it be reopened they said I had to authorize them to do a credit pull which would have dinged my credit score even more. All in all the card is OK but CITI bank is kind of shady.
Bingo! Just happened to me to! I called to get it regoing, and was told, they had to do a Hard credit check first...I said fine, and just got an alert from WalletHub, that my credit score took a 43 point loss!! I am so IRRITATED right now!
This happens with every company. In the future set up automatic payments with a small amount like Netflix or spotify.
About 15 yrs ago CitiBank bought a lot of my accounts from other banks. They are the WORST people to deal with STAY AWAY if possible. The 0% for 21 months sounds great, eve to me right now, but I'm going to PASS
Perfect for balance transfers
Easy app process, and had good experience with the customer service team. TU 772, EQ 770. Instantly approved for 6100, more than enough to do what I needed it to do- a balance transfer.
Bad website
Very frustrating website and customer service. Do not use citi bank.
Low starting limit with a 754 score.
Last time I checked 750 was a EXCELLENT score and based on the forums I've heard the same thing people with stellar credit getting lowballed. Why not just do like crapitalone and give everyone $300....SMH.