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3.8 out of 5 stars
4 Reviews

From Cardholders in the last year

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Application Process

3.5 out of 5 stars

Customer Service

3.5 out of 5 stars

4 5

These reviews were written by current and former cardholders in the last year.

Nov 02, 2016
Anonymous Cardholder

Customer Service is very courteous and understanding. They are fast and to the point. I like that.

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Oct 08, 2016
Very good card for travelers

I have been a Discover card member for almost 10 years and haven't had a complaint. I like Discover Card's fraud protection services. The company actually monitors their customer's accounts. I received a call from Discover Card's Fraud prevention team, asking if I was currently on the east coast (I live in the SF Bay Area), and was I trying to use my Discover card at a Target store. When I told the agent, I was not and my card was currently in my wallet, she immediately cancelled and told me that I will have a new card sent via Federal Express by close of business the next day. True to her word I received my new card.

Generally, I don't give reviews, but in this case the company deserves some credit. Many have written about their horrible experiences with customer service. I am fortunate not to have experienced the same.

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Sep 21, 2016
Awesome Cardi
Anonymous Cardholder

I Love my Discover It card.

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May 17, 2016
Arrogance and indifference
russellpoore Cardholder

If you expect Discover to be anything like their TV motto, "We treat you like you treat you" you will be in for a huge disappointment the first time you try to talk to them.  For some time now I have tried to get Discover Financial to correct some of the information about my account that they report to the various credit bureaus. Discover's response is always “It's correct if we say it's correct. We are Discover and we don't have to verify anything and we don't have to prove anything. We will report whatever we want and there's nothing you or anybody else can do about it.  Shut up and go away”.

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