Credit First Credit Card Reviews

Approval Odds

Sign up or log in to see your Approval Odds

2.2 out of 5 stars
5 Reviews

From Cardholders in the last year

Sign up or log in to see your Approval Odds

ADDITIONAL RATINGS YOU MIGHT FIND HELPFUL

Application Process

4 out of 5 stars

Customer Service

3.5 out of 5 stars

2 5
Collapse

These reviews were written by current and former cardholders in the last year.

May 05, 2018
WORST CREDIT CARD EVER.

First off, if you are considering getting this card, you should know that they only let you pay it off through putting in you’re routing number and account number to you’re bank. You may not use a credit or debit card to pay it off. This made it difficult to me because the money towards the tires I bought (worth about $600) was going to be broken up by a few people. They also tell you that you that there is 0% interest for you’re first 6 months... this is not true. I kept seeing my balance go up and was NOT late on any of my payments. Then, I get hit with a late fee for paying after 5pm (3 days earlier than the due date) - Maybe because of the weekend? I don’t know but this card is a NIGHTMARE! This card has held so much stress over my shoulders for the past 5 months. You are smart if you are reading these reviews/ratings before considering a firestone credit card, I didn’t. 

more ...
Apr 15, 2018
Credit First Firestone Credit Card
RockyMntBarbie Cardholder

I really like my Firestone Credit Card.  They offer promotions like no interest financing which is really nice. The customer service representatives are professional and have always been helpful anytime I have contacted them.  This is a great card to have for emergency repairs as well as vehicle maintenance. 

more ...
Mar 21, 2018
The terms and conditions, don't exist.
CSS2013 Cardholder

They do not give you the "terms and conditions", when you sign up. Then out of no where you check your credit and see they close your card for "inactivity", when they failed to send a new card upon the old one expiring. Also any disputes or correspondance with their customer service, turns into a 2 year argument and they never actually find a resolution for their errors. For instance I over paid $40 and they claimed they mailed me check, which never happened. Then they said they sent it to my current address, yet they cannot mail me a new card because they don't know my address. All and all do not do business with this company they lie and steal!

more ...

Was this review helpful?

 
1 Reply
Apr 14, 2018

that is scary - thx for the heads up

 
Oct 31, 2017
Good For Emergencies
BB193 Cardholder

Approved for $1200 CL, with very low credit score. I've only used it for oil changes, and regular maintenance. Firestone gives certain specials at times when using your firestone card, (ex: free tire rotation with oil change) Make sure you pay your bill before the due date and before 5pm or else you'll get slapped with a late fee. 

more ...
Jun 29, 2017
Beware
Anonymous Cardholder

This is one of those companies that if you pay 3 to 4 times more then required and miss the next month they will charge you a late fee. They also have a a problem getting statements out. Numerous time I did not get a statement but was reminded after missing payments and charged another late fee even though i was ahead of my payments. I made what was supposed to be my final payment in March only to get a past due notice I still owed $238. After adding all the "late" fees it came out to just $149. I could not get an explnation as to the extra $89.

With there high intrest rates and rip off tactics your better off finding another way to charge and destroy your card.

more ...

Was this review helpful?

 
1 Reply
Apr 24, 2018

Why would you pay so many times within the SAME month? That doesn’t mean that you’ve paid ahead... This applies to most if not all credit cards. Paying more than once per month also affects your credit score negatively....

 
Add a Review

Add Your Review

I Own It I Had It I Applied

Please state your experience.

How would you rate this card overall?

Please select a rating

What should others know about this card?

Optional

How was application process?

How was customer service?

See Your Approval Odds Before You Apply

Sign up for a free membership, and Credit Karma can estimate your chances of approval based on your credit profile. You’ll also get:

  • Credit scores and reports
  • Credit monitoring
  • Personalized recommendations

Credit First Credit Card