Citi ThankYou® Preferred Card Reviews

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3.6 out of 5 stars
5 Reviews

From Cardholders in the last year

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Application Process

4.5 out of 5 stars

Customer Service

3.5 out of 5 stars

3.5 5

These reviews were written by current and former cardholders in the last year.

Jul 16, 2018
No annual fee with generous points
Oylooc Cardholder

I applied for this card immeditely after applying for the Costco visa by Citi as I was immeditely approved for the Costco card, I figured why not combine two cards into one hard pull. This was the second card and went into pending and two days later I was approved with a $2,000 limit. It's extremely low however my Costco approval was for $5,500 which for my first two Citi cards I've heard this is generous on both cards as a starting limit. The no annual fee in addition to decent reward earning and a 0% intro APR (if you need it) makes this card a great choice. I've heard not good things about Citi customer service but luckily I haven't had to use them yet. The website is ok... Nothing speical and lacks in comparision to Chase or American Express's website but it does the job.

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Apr 05, 2018
Good for Sears shoppers.
iAMaGundam Cardholder

If you shop at Sears, love to dine out and watch movies, this card is good for the night life. You get to transfer your Thank You points into Sears' points to purchase new clothes for another night out practically for free. I'd get the Sears or Shop Your Way card, but the store is on a brink to going out of business....

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Apr 03, 2018
Excellent customer services
joaomacedo Cardholder

I have this card for two years and serves for the purpose what it offers. No late fees, flexible payments and always in crease your limit when you are a on time payer.

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Mar 12, 2018
Horrible Service
Haleh12 Cardholder

I had this card for over 12 years. I never was late for a payment and have an excellent credit score. After 12 years they closed my card for NO REASON and I found out by trying to use the card and getting declined. I called to find out what happened and they refuse to talk to me and ask me to write a letter to ask for reasons why they closed my card. I will NEVER use this company again WORST SERVICE EVER!

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Jul 02, 2018

i bet u always paid off ur balance b4 they could charge u interest so they never made a dime off u, thats why they close peoples accts.

Feb 17, 2018
points have little value
Anonymous Cardholder

Normally, for every $1 you spend, you get 1 point and this card does give you 1 point.  Normally, for each 10,000 points you get $100 and this card does not.  It gives you $50 for cash, 5,000 points for transfer to JetBlue.  Best Buy is $100 for 10,000 points.

There are better cards out there from chase, amex and even citi.  Compared to other cards, the Thank You card is a bit light on the rewards

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Sample Size: 337
Data Created: February 02, 2015

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Citi ThankYou® Preferred Card