Citi ThankYou® Preferred Card Reviews

Approval Odds

Sign up or log in to see your Approval Odds

3.6 out of 5 stars
5 Reviews

From Cardholders in the last year

Sign up or log in to see your Approval Odds

ADDITIONAL RATINGS YOU MIGHT FIND HELPFUL

Application Process

4.5 out of 5 stars

Customer Service

3.5 out of 5 stars

3.5 5
Collapse

These reviews were written by current and former cardholders in the last year.

Jul 16, 2018
No annual fee with generous points
Oylooc Cardholder

I applied for this card immeditely after applying for the Costco visa by Citi as I was immeditely approved for the Costco card, I figured why not combine two cards into one hard pull. This was the second card and went into pending and two days later I was approved with a $2,000 limit. It's extremely low however my Costco approval was for $5,500 which for my first two Citi cards I've heard this is generous on both cards as a starting limit. The no annual fee in addition to decent reward earning and a 0% intro APR (if you need it) makes this card a great choice. I've heard not good things about Citi customer service but luckily I haven't had to use them yet. The website is ok... Nothing speical and lacks in comparision to Chase or American Express's website but it does the job.

more ...
Apr 05, 2018
Good for Sears shoppers.
iAMaGundam Cardholder

If you shop at Sears, love to dine out and watch movies, this card is good for the night life. You get to transfer your Thank You points into Sears' points to purchase new clothes for another night out practically for free. I'd get the Sears or Shop Your Way card, but the store is on a brink to going out of business....

more ...
Apr 03, 2018
Excellent customer services
joaomacedo Cardholder

I have this card for two years and serves for the purpose what it offers. No late fees, flexible payments and always in crease your limit when you are a on time payer.

more ...
Mar 12, 2018
Horrible Service
Haleh12 Cardholder

I had this card for over 12 years. I never was late for a payment and have an excellent credit score. After 12 years they closed my card for NO REASON and I found out by trying to use the card and getting declined. I called to find out what happened and they refuse to talk to me and ask me to write a letter to ask for reasons why they closed my card. I will NEVER use this company again WORST SERVICE EVER!

more ...

Was this review helpful?

 
1 Reply
Jul 02, 2018

i bet u always paid off ur balance b4 they could charge u interest so they never made a dime off u, thats why they close peoples accts.

 
Feb 17, 2018
points have little value
Anonymous Cardholder

Normally, for every $1 you spend, you get 1 point and this card does give you 1 point.  Normally, for each 10,000 points you get $100 and this card does not.  It gives you $50 for cash, 5,000 points for transfer to JetBlue.  Best Buy is $100 for 10,000 points.

There are better cards out there from chase, amex and even citi.  Compared to other cards, the Thank You card is a bit light on the rewards

more ...
Add a Review

Add Your Review

I Own It I Had It I Applied

Please state your experience.

How would you rate this card overall?

Please select a rating

What should others know about this card?

Optional

How was application process?

How was customer service?

Compare Holders of this Card

Credit Score
Credit Limit
Current Balance
Credit Limit Utilized
60+ Days Past Due Status
Age of Cardholder

Sample Size: 337
Data Created: February 02, 2015

Note: Sample data consists of Credit Karma members who hold this card.
The following information and reviews are brought to you by Credit Karma and/or its users. Banks, issuers, and credit card companies do not endorse or guarantee, and are not responsible for this content.

See Your Approval Odds Before You Apply

Sign up for a free membership, and Credit Karma can estimate your chances of approval based on your credit profile. You’ll also get:

  • Credit scores and reports
  • Credit monitoring
  • Personalized recommendations
 

Citi ThankYou® Preferred Card