Credit Card Reviews Advertiser Disclosure

FREE SPIRIT(TM) Onyx World MasterCard®

Approval Odds
Find Out More

Ratings by Category

Application Process
Customer Service
Cardholder Ratings
1 5

Reviews (2)

Add Review
Oct 23, 2014
Do not fall for the pitch
Eric2theRed Cardholder

Terrible customer service.  I agree with the previous review. Redeeming miles requires an act of Congess. We fly to Fort Myers quite a bit and signed up with them after the flight attendant sold us on how great the card was. Trust me don't do it. 

more ...
Apr 11, 2012
Anonymous Cardholder

Must be very flexible with travel and even then it's almost impossible to redeem miles without using ten times what you thought it should be becuse the "mile exchange seats go fast." I spent three and a half hours on the phone with customer service only to be told they could not accomodate a roundtrip off peak (which should have been 5000 miles) for the next six months without using 27,000 miles. Customer service is outsourced and they frequently hang up. While customer service for the credit card it's self is good, they have no control over the fact miles are alost impossible to redeem and if you somehow do redeem them it will likely take a couple of hours to make the transactio and you'll still pay a "redemption fee." If you want the card for the cards sake, I've had no problems with the Bank of America end. If you're paying an anuual fee to earn miles, IMHO it's not worth it.

more ...

Top Similar Cards

Search All Cards
Add a Review

Add Your Review

Rate this card overall

Please select a rating

I Own It I Had It I Applied

Please state your experience.

What should others know about this card?


How was application process?

How was customer service?

See Your Approval Odds Before You Apply

Sign up for a free membership, and Credit Karma can estimate your chances of approval based on your credit profile. You’ll also get:

  • Credit scores and reports
  • Credit monitoring
  • Personalized recommendations

FREE SPIRIT(TM) Onyx World MasterCard®