Chase Slate® Reviews
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These reviews were written by current and former cardholders in the last year.
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Sample Size: 6,830
Data Created: February 02, 2015
Note: Sample data consists of Credit Karma members who hold this card.
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This card holds a highest interest rate.
Customer service is terrible and not willing to accommodate a longtime cardholder, with excellent credit, with an interest rate comparable to my other three accounts. Chase runs 2% higher on APR than all of my other cards.
Expensive
I don't recommend this card for the fact that if you use the card and kept using it good luck trying to pay it off I didn't by tbe balance off just made on time minimum payment it never goes down because high interest rate I only now wish I didn't have this I owe a lot of money remember always read the small print
Sorry friend but obviously if you keep using the card and only make the minimum payment youll never ay it off, the point is to make more than the minimum payment and STOP using it.
Poor CS
I had this card for a year with a very low $500 limit. I always paied on time and did not carry a balance. I called Chase and asked If I could get an upgrade to another card and a balance increase. I was denied, but on a whim I decided to apply for a Chase Freedom Unlimited card. Which I was approved for with a 9K credit limit and all the perks of a new customer. When I received the CFU card I called and asked Chase Slate if they would move my $500 line of credit over to the CFU and close the CS card. I was denied. The CS was very rude and said well, your CFU card has a high credit limit. why would you even want to keep the measley $500 anyway. This is when I closed my account. The CS card was stale. No rewards, No Cash Back the CS between the CFU reps and the CS reps are night and day too.
its all the same reps don't matter which card you have.
There is zero reason to use Chase
Zero customer loyality from Chase, their marketing and retentiob depatment operates in a completely different spere og exsistence from their complience department which is looking to shut down accounts for the slimist of reasons. Pay with a money order? That's a cloded account. They have never given any my accounts a credit limit increase after decades of use. Really they suck.
Be mindful of 0% initial apr
Card is easy to obtain. Customer service is great 1st year. They even allowed purchasing well above amount limit. Keep track of the initial 15 months for 0% apr and transfer rates that seemed to go quickly. Ensure to pay in full prior to its expiration if not customer service can be difficult when errors occur. Chase does not allow lower interest rate. Even paying in full or prior to due date, Chase is too slow reporting to credit bureaus so this card will most likely be the culprit of lowering score to occur. Must always ask for a manager montlhy to contact bureau to correct the balance due since not reported accurately. Their dashboard is always not up to date; lingers over 2 months in arrears with old data.