American Express® Prepaid Card Reviews

Approval Odds

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1.0 out of 5 stars
4 Reviews

From Cardholders in the last year

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ADDITIONAL RATINGS YOU MIGHT FIND HELPFUL

Application Process

2.5 out of 5 stars

Customer Service

1.5 out of 5 stars

1 5
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These reviews were written by current and former cardholders in the last year.

Apr 22, 2017
worthless
ldevolld Cardholder

If you try to spend the entire balance you are rejected.  They charge you a dollar for that.  In fact they charge a dollar to check the balance so if you have a 100 dollar card you have to keep your purchase below 99 in order for it to be accepted.  They can't be up front about taking that dollar from you, they have to cheat to get it.   If they just stated they will not let you spend the last dollar and they planned to keep it I might just ignore that but they are dishonest.  

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Dec 12, 2016
Thieves and liars
Dawnmq Cardholder

They steal your money and lie to you about it

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Aug 23, 2016
AWFUL! DON'T DO IT! YOU WILL BE DECLINED
Anonymous Cardholder

YOU WILL BE DECLINED EACH TIME YOU SWIPE YET AMEX WILL STILL DEDUCT THE $ IT WAS DECLINED FOR SINCE THE STORE USED AT HAS 7 DAYS TO ACCEPT THE CHARGE, OF COURSE THE STORE ACCEPTS THE CHARE DAYS LATER.  I WAS DECLINED OVER AND OVER BEFORE AND AFTER AND NOW I HAVE A 0 BALANCE DUE TO FEE'S ETC. CALLED OVER AND OVER. THEY ARE HARD TO UNDERSTAND, LANGUAGE BARRIER. THEY ARE RUDE. THEY DO NOT CARE THAT THE REASON YOUR CARD GOES TO ZERO BALANCE IS BECAUSE THEIR STUPID CARD IS CONSISTENTLY DECLINED EVERYWHERE.  TALKING TO CUSTOMER SERVICE AND SUPERVISORS MANY TIMES WILL JUST **** YOU OFF EVEN MORE BECAUSE THEY DON'T CARE.

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Jul 15, 2016
Big Mistake
Anonymous Cardholder

More headaches that it's worth. Terrible customer service. The will deactivate your card after you've activated and used it and then tell you you need to send a copy of your gov't ID or passport and social security card to get it reactivated. I refused. No longer a customer. I had them send me the balance on the card.

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American Express® Prepaid Card