I just signed up for the Citi Premier credit card. I've gotten the card in the mail and activated it promptly as you would with any other credit card. However, for some reason, I am unable to add it to my apple wallet. When I call Citibank to troubleshoot the issue, they tell me that the card is not activated and that they need to send me a code, and ask for my phone number. I give them my phone number and they tell me that they can't use it. No idea why they can't use it. So then I give them my husband's number, and same thing, can't use it. Then I try my fathers number, can't use it. Then they want a fix line, so I go to my husband's work and call them again, give them the number, and, yes, you guessed it, they can't use it! They tell me it has to be a number associated with my account, which my cell phone is, but we've already established that they can't use it. Then she wants my work phone number, but yes we all know by now that that didn't work either. So now they're sending me a letter in the mail that contains some kind of secret information that I will need to give them when I call for the 3rd time, not to mention that it takes 10 days to get the letter and I've now had this stupid card for 2 weeks and I still can't use it! What kind of a joke is this? I've NEVER had to deal with anything this ridiculous. This is ridiculous!!!