Chevron and Texaco Credit Card Reviews

Approval Odds

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1.4 out of 5 stars
10 Reviews

From Cardholders in the last year

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Application Process

3.5 out of 5 stars

Customer Service

2.5 out of 5 stars

1.5 5

These reviews were written by current and former cardholders in the last year.

Jun 12, 2017
handy with high interest rate
Anonymous Cardholder

My acount was credited wit an incorrect ,amount, I could get no satisfaction through cxustomer service. I finally closed the account and told the pedrson to send a final bill. After 22 yrs as a lolal customer I din't expect such shoddy service. To say I'm not pleased is an understatment.

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Mar 30, 2017
Anonymous Cardholder

I've had this card for a few years, no late payments, paid off my house in Feb so credit score went up by more than 100 points (now in high 700) and they decreased my limit from $500 to $140.  When I asked why Tania from customer service sent me a letter stating they pulled credit score from "reputable" company TransUnion and that was their determing factor!!!  When I contacted TransUnion they sent me paperwork totally disputing what Chevron stated.  No benefits from this card so DON'T BOTHER GETTING ONE!  THEY TREAT CUSTOMERS HORRIBLY.

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Mar 23, 2017
JAYTY2007 Cardholder

I had this card about a year and a half.  I just paid it off and closed it today.  I started out with a $400 credit limit.  They decreased my limit without cause or warning twice.  I was never late on payments or over my limit.  First decrease took me down to $270 credit limit.  No warning or reason.  Second no warning credit limit decrease was just recently, down to $130.  That was the last straw.  I paid my balance to ZERO and closed the account.  I cannot recommend this card to anyone.  It's simply not worth it.  

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Mar 11, 2017
Customer service sucks 😠
nscrcr8z Cardholder

It's a ok card 690ish credit score 4 year's never later every so often carry a small Balance over but for the most part 90% no balance

I have tried several times for cli but they keep hitting me with the big fat 0
I realize its better than nothing but come on ive shown them respect and very responsible sense 2013 with this and other cards....
And when you do call , every time i have to constantly tell them to repeat there selfs because of the lack of understanding....

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Jan 28, 2017
lowered limit
Anonymous Cardholder

started with 500.00 limit never late, with 0 balance. No notification just bam! lowered to 100.00 Said due decrease in credit score due to insurance made late payment was reason. Doesn't matter that my payment hstory with them is stellar. Ths card just went into the do not use list. Collecting DUST!

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Jan 20, 2017
Hurt22 Cardholder

I went to fill up only to find out they lowere my credit limit from 1k to 200. I wasnt informed and when i called the lady saaid the letter was on the way. I asked to speak to supervisor He was so rude and hung up on me. So i call back and dont get anyone for 10min. I file a complaint and then she transfers me to another supervisor and she didnt make me a satisfied customer, she had the nerve to say to me thank u for being a valued customer. If that is what their definition of valued is they need to go back to the drawing board. Needless to say nothing good came out of speaking to anyone, they dont care, u r just a # to them

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Jan 20, 2017
Anonymous Cardholder

They decreased my credit limit without letting me know first. I was super so ashamed to be declined 3 times. I called to find out what was the issue and the csrep informs me that the letter was on its way. I asked to speak with supervisor and he was worse. He spoke to me like we were in the streets and then hung up on me.I would not recommend this card to anyone. They treat customers like crap and then after speaking to the third csr she had the nerve to say Thank U for being a valued customer. What a joke

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Dec 17, 2016
Nothing bad about it
garochristian Cardholder

I've owned this card for three years. There is nothing to gripe about for this card; however, there aren't that many perks, either.

Customer service is great. My credit limit was increased twice—both times were automatic increases.

The rewards are sub-par compared to other cards.

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Nov 21, 2016
No longer worth it.
Anonymous Cardholder

I've had this card since 2010 (6 years). When I first opened it, the fuel credits were great. I've since stopped using it when they changed the program. I've been in good standing since I opened the account. Never missed a payment and have always paid more than minimum. They've also increased my credit multiple times automatically to $7,000. Last month I had an 'emergency' come up and needed to do a cash advance, which upped my minimum payment. Silly me, I didn't update my bank's bill pay to reflect the new minimum so I was short $20. I didn't become aware of this until 1 week later. After bringing my account back up to date, I found that they had decreased my credit limit to $5,200!! I called customer service to confirm if this was permanent, to which he replied yes and informed me that there's a possibility that it will decrease more after the monthly review of the account. ARE YOU KIDDING ME? $20 short and you decrease my limit? I have NEVER missed payments. Most credit card companies would be more understanding than this! Chevron does not promote card loyalty in any way. I'm paying off this card and putting it away.

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Nov 21, 2016
Anonymous Cardholder

Bad custumer service.

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Chevron and Texaco Credit Card