This was my first bank account. I have experienced great customer service and support. All my questions are answered promptly when I call. They have grown tremendously since I joined 20 years ago, but the service has remained the same.
As I got older and relocated away from the Georgia area, it has been very convenient to be able to use the Credit union service centers in my areas. I probably have not been inside a RFCU in over 10 years. i have direct deposit and never had any problems.
I have had to use ATMs and if I were ever charged a fee that I thought was incorrect, a quick call to RFCU and it was removed.