I've had Metromile for almost 2 years now..... I love it.... the app is amazing, easy to use and provides me with great information. The main reason I made the switch was for the pricing. I don’t drive often, but like the luxury of owning a car. Metro mile saves me just over 50% from what I was paying previously. The sign up process was quick and customer service has been really responsive
I have two cars, my house and boat with them. Never have had to file a claim but my rates are excellent. They have been very helpful and have even told me ways to set amounts and deductibles on insurance to get the best rates, not many insurance companies will do this. I have had my insurance with them since 2003
They overcharge, don't have the best premiums and take advantage of policyholders any chance they get. The will raise your premium outrageously with a ticket , any change or claim. They also charge a $50 cancellation fee that other insurance companies do not charge. I was a customer for over 22 years. They suck now.
I have been a customer for over 15 years, no claims ever, always paid on time, had both auto and home. I dropped the auto because we are down to one car and my husband has a different insurance. I just got the package for the homeowner's insurance and it went up 30% due to my credit score (job loss, medical debt). I am disappointed that I didn't get back the same loyalty I gave them. Talk about kicking someone when they are already down. I, too, will be shopping around.
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