Claims will not speak to you, and ignore your calls, email and voicemails.
Although this company may be "affordable" this will mean nothing to you when and if you get in an accident. They will do EVERYTHING they can to get out of covering the accident related costs including medical bills. Been in treatment for over 2 years with serious injuries yet they will do anything to get out of paying. Had no complaints giving them my money for over 30 years until I actually had to make a claim. Very sad what this company has done to so many. Stay far away from them!
Lowest rates and I've reasearched them! A 17 yr old boy and a 20 yr old girl, and me and my husband! 2 new vehicles this year, 1 new vehicle a few years ago, and a classic car added... $$$... Still, Alfa is the cheapest!
My auto premium keeps going up EVERY 6 mo. This spring was increased $ 43.00 based on a SCAM.
I brought it to they attention and they had no answer. They gave me a phone number to talk to someone about my issue knowing well that NO one will ever come to the phone, it is only an automated service for copies and they knew it.
I have been with AAA for many years and NEVER had an accident or a claim. I drive my 2003 Ford less then 1000 ml per year. I do not text, I don't even have a smart phone. My car is in the garage all the time.
I have three policies with them, I canceled one and they warned me that my premiums will go up again.
I guess all insurance comp. raise their premiums BUT $ 43.00 PLUS (more and more every time you get your renewal) is A LOT.
In 6 mo. when the new renewal comes it will be probably even more.
To say that I am disappointed is an understatement.
I recently had a claim on my home that contractor said an insurance company would not probably pay.
The adjuster was awesome and told me we were a team and they would review and they look for coverage. They did and other companies said this was a gray area. Metlife auto and home took the gray area and covered my claim. Thank you to the awesome Charlotte, NC office team!!!
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