rob2024's review was:
I was at a dead stop and was rear ended by a guy who is covered by Farm Bureau. It has been two months now and I am still dealing with them to get the damaged parts replaced on my truck. I have been a mechanic professionally for 13 years and know exactly what parts need to be replaced on my vehicle. I reviewed the estimate from their appraiser and was completely appauled at the fact that a lot of the information on thier estimate was blatantly wrong. I was completely shocked that the part numbers and prices they have listed don't even match up to the part they have it listed for. I sent proof that their information was incorrect and all they said was "no it's correct". The appraiser also entered my vehicle without my permission after I left (they came out and looked at it at my work). I have tried to set up a face to face meeting to try to resolve this issue and they refused to meet with me, stating that since the appraiser already looked at my vehicle theres no need to meet in person. They then told me I should just make my insurance cover my vehicle. The accident was not my fault and therefor is not my insurance companies responsibility. I am completely amazed at how unproffessional these people are and will be filing as many complaints against them as possible.
I got lucky enough that my parents have had Cincinatti so that when I purchased a home, I had a sort of loyalty discount. The customer service is stellar. I'm through a local service in Birmingham, AL, that handles applications and such. Also transferred my wife's car onto the combined policy from esurance and with better coverage, literally cut her rate in half. Very happy so far and haven't even had a claim yet. (And I hear that's one of their best qualities.)
oranjnblu825's review was:
Could save few hundred dollars switching to other compa ny, but pleased with responses from encompass on our claims. We had quick and effecient reponse to several claims over the years - roof damage due to hail and all roof singles replaced, car accident (my fault), leaking water line and flooring was replaced. Slight increase in price each year.
They keep raising our rates. My vehicle just went up $241, even though it is a 2008 SUV. Our homeowners went up again because, from what I understood, they were approved for a rate hike so they raised premiums, even though we never filed a claim. Time to shop for new insurance. I guess they don't value long-term customers anymore.
FedUpWithRateHikes's review was:
Went to see my local broker/agent @googleyinsurance.com, faxed our dec page into: 925-521-6575 for the local office got a quote within 2 days! They helped us save on all of our autos, antiques, children's auto insurance, home insurance, and other rental properties in other states! Great friendly staff, extremely helpful with everything! Awesome user friendly quote system through the website as well, but we just called the brokers to get our quotes.
Extremely happy saving over $1200.00 total in insurance!
Patricklneal's review was:
My Wife Had A Real Bad Wreak> Was Luck Not To Be Dead. Fire Department Said We Was lucky She Was Driveing A Ford. Cause The Car Took All The Force. Car Total Loss. Amica Handled Everything Perfect. Even Sent Her Enough Money To Go Get A New Car. Thanks Amica.
1234usmelllikeawhore's review was:
I do not have Wawanesa insurance but the person who ran a red light and crashed into my car does. Wawanesa was terrible to deal with. They were rude, condescending, duplicitous, and used delay tactics to try to discourage my claim. Although their insured clearly ran the red light, which was confirmed by my witness (their insured had no witness), Wawanesa ultimately denied liability, weeks after the accident. You get what you pay for, folks. Wawanesa may be cheaper, but they are not a reputable company. Simply stated, they are a sham insurance company and they are part of the problem with driving here in California.
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