I have been a member at SchoolsFirst for around 5 years, and my wife's family has been banking with them for around 10 years. They are always great to work with and the default position for them is to serve their members (not the bottom line like with most large banks I have dealt with). We have had several issues come up, from an ATM hack pulling $500 from our account, to lost cards that needed fast replacement prior to a trip out of town--SchoolsFirst has always had our back and has gone the extra mile to ship us that replacement card via overnight mail, etc. We have gotten several loans through the credit union, for cars, personal loans, and the loan process was great and we got pretty spectacular rates for everything. Can't wait till we're ready to buy a home and get to work with them for our mortgage. While their branches are obviously limited to the SoCal area, we banked with them from Philadelphia for four years by using the CO-OP network ATMs and the iPhone apps (very easy and user-friendly).
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