Great CS Great Response to inwuires excellent all the way around
Approved Visa $500 with 647 Experian, 7 hard inquiries, 47% utilization across all my 9 cards (2 with balance). Thanks State Department FCU for the big oportunity with you, I'm in love with SDFCU and their great 5 stars service. LOVE forever.
I needed to get away form big banks,buh bye Citbank and Chase...
I don't carry a ton of money on my accounts and when I opened my account. I felt welcomed by the people at the branch. Not only did I get a new account, I got a car loan with the lowest interest rate for a used car. My deposits show up inmmeditely after depositing on my mobile app (I haven't had any bounced deposits though). If you are a good client and your word is worth something you will have a wonderful experience from this credit union.
My son is active duty military they had a promotion for new members. I joined they wouldn't give any of us the promotion because they said that particular promotion was for active duty only.
The day after I finished applying I got sent a notice that I wasn't eligable for the promotion but they wouldn't retract my application.
I have been a PSECU member for 20+ years, since I was a teenager actually. (Go, mom!) I have been impressed with them many times over the years. I have had checking and savings accounts with them, as well as a credit card, a personal loan, and a car loan. I have always felt like they were providing a good product and value. I have never felt like they were trying to take advantage of me like I have felt with some banks. They may not have many branches, but when in PA there are ample ATMs in their network, and they have a fairly generous ATM fee reimbursement policy, I almost never pay an ATM fee. I've used my accounts normally while living in several other states for years and conducted all my business through ATMs or online, including deposits in ATMs, mail, and now digitally through my smartphone. Their online banking experience has been pretty solid since there was such a thing as online banking. I really respect that. I have used a lot of other online banking services and I always compare them to PSECU's online experience. Their mobile app has most of the same features but it a little odd at times.
I occasionally look to see if there are other options out there (in the non-PA state I live in) but I have yet to find one that holds up.
I have dealt with AFCU for years. Most recently they refied my home. It was a great pleasure to deal with the customer service and the entire process.
To my delight, the process was extremely quick and efficient.
I would recommend them to anyone and everyone.
I've been with Telhio for nearly 8 years. Honestly, Telhio is what other banks and credit unions should be. Their customer support is superb and their staff are kind and professional. I really could not complain about them.
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