Been a member for a couple of years now. Love the super-convenient branch on Market St in San Francisco. (If you want a safe deposit box in the city, look no farther. It's right near BART, and is very affordable. Also love that you access it just by going to the tellers, so you can wait in line instead of standing around waiting for somebody to figure out you need something.)
Have multiple products (checking, savings, credit card) and have been really happy. My credit card was approved on a Saturday, so they work convenient hours for members. Only small drawback is that they limit you to four ACH transfers in progress, so it's not a good "money transfer hub."