Home Equity Reviews


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11 People Helped
Helpful to 11 out of 15 people

I had a home improvement loan with them, paid it off. We kept getting monthly statements, Then later on when we needed some money to pay some bills, I called and asked them repeatedly if the account was still open was assured it was so I wrote checks only to see them bounce all over the city. They bounced enough money that it could have gotten me a feloney charge. 

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drbai1952's review was:    

 
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6 People Helped
Helpful to 5 out of 14 people

Hello There

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FloridaBoy37's review was:    

 
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24 People Helped
Helpful to 8 out of 12 people

Very sad and frustrated

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robespindola's review was:    

 
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22 People Helped
Helpful to 22 out of 22 people

The worst loan ever!!!!!!!!  They ripped me off just like the banks ripped off home owners.  From the start they deducted money from checking account automatic and said we were late taking $400 a month payments with $5 going towards the principle for 8 years.  Someone from that compay should be going to jail.

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Reg64's review was:    

 
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22 People Helped
Helpful to 22 out of 26 people

Was military bought a house in Kentucky n due to Countrywide goin to Bank of America they had me listed as my home 2 times in Texas, so I couldn't be on the loan but was on the deed. Went through a divorce paid the mortgage 3 yrs n gonna refinance but between ex messin up the credit n doin paperwork,  strokes n gettin to Texas to refinance was heck.Each time I called them they wouldn't talk to me but they sure took my money n Insurance was in my name only n property taxes. Finally got him to do a Quick Claim but he wouldn't sign the paper at PNC. I faxed it to them as they told me n once again they went back n what happens he files Bankruptcy but yet I own the land lol n he owns the loanon the hhouse pls tell me this makes sense? Well after almost losin my life. I came home to Texas n a year later they r goin after me cause he filed Bankruptcy. ...After all my tears, arguin, pleadin, paperwork. ...So beware

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TiredofSystem's review was:    

 
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3 People Helped
Helpful to 3 out of 3 people

applications are requested over and over, no matter how many times you send information they do not have it, even sent by mail and they have to sign for it.  only excuses no results.

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Purplelady65's review was:    

 
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Helpful to 10 out of 10 people

We opened a heloc with fifth third bank and ever since doing so it has been a total nightmare. Our interest rate fluctuates month to month which makes absolutely no sense being that it has a fixed rate of 5.75%.  We have called over 20 times trying to resolve this situation with no recourse.  Our monthly payment amount is interest only for $65. We typically pay $80 a month to knock down the principal each month. At other times we have made larger principal payments as well. Somehow they operate without any banking regulations and our extra principal we have applied mysteriously changes amounts month to month. It is literally so bizarre it is hard to argue because we don't even know what formula they have concocted to come up with the figures that they do. Their customer service is atrocious and they have no clue how to retain customers. We decided to refinance ours with a different bank after removing our checking and savings accounts to a credit union. I strongly recommend avoiding this bank like the plague....

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Helpful to 95 out of 111 people

Loan discharged in bankruptcy, but they continue to call and send me statements. Never answer their phones. I faxed over bankruptcy documents again, but they still continue to pester me.

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19 People Helped
Helpful to 19 out of 21 people

I have a HELOC with WF.  I received an unsolicited offer to lower my interest rate.  The offered rate was 3.84%, my existing rate in 4.24%.  I am always looking for ways to lower interest payments so I started the application process.  The process was all done over the phone not at the local branch office.   I faxed loads of the requested information/documents to the WF loan officer.  He would call back saying I had not sent the required documents.  I would point out that the information had already been faxed.  After more than two months of back and forth calls and wasted time the application documents were finally sent to the local WF branch to be signed.  I went to sign but upon close inspection I noticed the interest rate on the final documents was 4.84% not the 3.84% offered at the beginning of the process.  Needless to say I did not sign.  As I said a classical Bait and Switch opperation.  

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HersheyMinnie's review was:    

 
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52 People Helped
Helpful to 52 out of 53 people

My loan was sold to HSBC with a cut throat rate. Had three hardship programs with HSBC. On my third hardship program, in my 5th month out of six. HSBC started returning my payments and said I was delinquet on my payments! I was in compliant with my hardship contract. HSBC breached our contract and I don't have a leg to step on! HSBC foreclosed on my home three different times. The first two foreclosures were dismissed for no none reason. On the second foreclosure, HSBC attorney didn't show up for the motion hearing. On the third foreclosure. There was two motion hearings. Each motion hearing was 60 day's each because HSBC's attorney's couldn't get it together. I have to be out sometime in March, 2014. If there's something called Goverment buy back, then why is there foreclosure's?  HSBC is the worst! HSBC is so large, that one branch doesn't know what the other is doing. Big enough so that no one has to go to prison for financing illegal arms!

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HSBCvictum's review was:    

 
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