Simple currently offers single-user accounts with an elegant web interface and app. Their customer service is top-notch. They respond to messages promptly and if you ever need to call an actual person answers the phone! Their best feature is "Goals," essentially a system to set aside money from your balance automatically for planned purchases. You see a "Safe-to-Spend" amount when you open the app so you know what's available that hasn't been otherwise allocated. For me, this has allowed me to actually save money for the first time in my life. Having a $10k checking account balance before Simple would have been unthinkable, now I carry that regularly and am building my savings on a regular basis. I've been able to make new computer purchases, take several vacations, and set aside emergency funds all due to this automatic saving.
I've had my account for several years and haven't had a problem. I do have to plan my withdrawals and allow about 3 days for the funds to appear in my local bank, but they pay one of the highest interest rates I've found.
Live only had to call customer service once, to get a form to designate a beneficiary. They sent the form right out.
Too many service charges! When I asked then to take some off - they refused and told me that I should go bank in Canada where I live!! When I reported this to customer service they didn't care. Have taken all my money out and am going to a friendlier bank!
I found out about VirtualBank by searching for CD rates. I decided to open an account since they offered me better rates than my main bank was offering.
Overall, I've had a great experience with them. Opening my account was pretty easy. I linked my primary bank account to make my initial deposit and the rest was taken care of. I really like the fact that I can quickly transfer funds between my VirtualBank account and my main bank without any issues.
I haven't really considered VirtualBank as a primary bank, but to earn a bit of extra cash, why not.
Was treated very poorly while getting a checking account. Refused my promo code for 200 cash back, banker got me another promo code and was going to use that one. Had me wait almost an hour for how to open my checking account. Then said they would call when they found out how to do this. Never called me but I called later that day, they had me come in to process the checking account. I had a promo code that was emailed to me from Harris bank website and it wasn't expired. So they found a different reason to turn me down and said my credit was too low.
|Results 1-10 of 104||Results per page: 5 | 10 | 25||Page 1 of 11 Previous | Next|