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0 People Helped

Applied to refinance my car, they sent me a pre-approval notice, then after I answered 1 or 2 more questions I was denied the refinance. No problems there, it happens, what happened next though, was a nightmare. They sent my information to many other lending companies, I have had about 5 other lenders send me emails, and do hard checks on my credit all thanks to these people who do not have any way to limit their sharing options, I wish I had read it better before filling out the application. I can't stop the phone calls now. 

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remondrop's review was:    

 
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7 People Helped
Helpful to 7 out of 9 people

I applied through IFS hoping to lower my Car payment from $611 to $404 per Credit Karma's pre-approval scoring. However, I was only approved to lower my payment to $555.86. Hardly worth the effort to refiance and stretch the payment months. Process through IFS, they will send you an e-mail asking for YOU to call them. Once you call them they will run your information, causing multiple HARD credit Inquierys. It takes a day before they call you back to let you know the result. 

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jrtoole87's review was:    

 
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Helpful to 5 out of 6 people

these people blow....they continue to deny my father on a vehicle loan. the guys house and two cars are paid off and he has literally thousands of dollars in disposable income monthly and still cant get financed through these folks. he also has a long credit history and has never defaulted on any loan.  these guys seems to only be interested in loaning to people who have big big money assets. personally i think they cater to the rich more than anything else because you can have flawless credit and tons of spare income but they wont lend to you unless you have tons of money in the bank!!!!!! if you dont have huge money in your checking account or in liquid type assets dont waste your time with this company !!!!!!

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Helpful to 2 out of 2 people

I applied for a car loan after hearing so much rave of how they would look at the overall picture of your credit report rather than just the credit score. Went through all the questions and even got a hard inquiry in my credit report. I was denied...this credit union is not worth the hassle. Look for somewhere else that would actually help you get your life back in track.

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1 Person Helped
Helpful to 1 out of 2 people

I refinanced my truck with BlueHarbor a couple of days ago. I worked with Rudy and he was a great help, very informative, courteous and thorough with walking me through the application process. My refinance approval came in pretty quickly, which surprised me. I want to give a big thanks to Rudy and the team that worked to get my refi completed and accepted in an unbelievable timeframe. I would recommend BlueHarbor to all my friends.

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ivaughn1's review was:    

 
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0 People Helped

I delt with a young man name Jeff Brock .. This young man's work ethic was awesome .. From his follow up to his return phone calls .. If your looking to a refinane a car note .. Ask for him ..

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Servicewasgreat's review was:    

 
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I used a lead generator service, got a response from them saying they'll approve the loan.  I emailed them asking for the APR, they response your loan has been declined.

Why did you approve me in the first place if you were going to decline me?

Avoid them

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36 People Helped
Helpful to 22 out of 26 people

I am not sure why all the negative comments i am on my second BMW. Much to my surprise i was actually approved thru BMW Financial for my first BMW (2008 328 XI Coupe)

i thought for sure you needed a 700 credit score or more to get into one but at the time my credit was poor i mean poor and i was approved. After going thru a Job lay off BMW  customer service was actually great they worked with me untill i was able to get everything back on track. Even after that i was actually approved for a lease option wich i thought i would never be able to, i declined due to milage issues but i was able to get financed for a 2013 left over BMW F30 with only 13K miles and with the new car scent still on it !!

For anyone who wishes to i highly recommend BMW over any American P>O>S any day. My 2008 328XI was purchased with 28k miles on it i had it for 3+ years because of my long commute i accumilated 178k Miles by the time i got rid of it. Original Rotors, Original Water Pump no Major mechanical issues no suspension problems all i did to the car was Oil changes, Tires and alot of car washes. Dont listen to all the negative comments i am a BMW customer for the rest of my day now. Sorry Ford, GM and Chevy i tried but you guys are way behind when it comes to Quality in Cars.

BMW Financial has many different ways to get you approved, having said that be prepared to pay high interest rates but that is true about finacing you get with less then perfect credit

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JMD3454's review was:    

 
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Helpful to 1 out of 1 people

Their payment policy is from the 90's.  You can not set up auto pay without mailing in a check and waiting for them to get back to you.  There is no way to do it online.  On top of that if your payment is over $1000 you have to call to make the payment.  To get in contact with a person there is not an option from the number they provide on the site.  In order to get a person you have to select "Open a new account" and bravo you have a person that can talk to you.  They have horrible online systems for payments and they also have horrible phone systems.  The only reason they did not get 1 star is becasue they do offer compeditive rates and everyone on the phone has been polite and helpful.  

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16 People Helped
Helpful to 16 out of 17 people

Getting the loan was easy.  Upload a few documents and one phone call.  Go to lender on their list and find a car.  They have tons of lenders to chose from.  I found my expedition with no issue.  The only issue came from the dealer who didn't want to take an extra day to do the paperwork and get their check.  They ran my credit and tried to put me with someone else who had a slightly lower rate, but the loan would have been for 5 years instead of 2.5 with capital one.  I refused as I told the dealer... if you do the math I pay more with the bank you want.  They said no and they I showed them the math on paper. 

For those complaining about not having lien releases right away.  PNC takes 30 days to isssue a release.  My last car took that long.  My husband who went through Chase waited 45 days after last payment before they'd even processes a release.  Both banks said that they've had too many people reverse the last payment once the title is in their hands leaving the bank in the hole for that money so they wait 30 to 60 days past the last payment before they will process the title.  When I found out I was mad also.  To trade it in all you have to do is call the bank and do a little extra during the day.  Worth it if you are trading.  I kept my trade and sold it outright for more 2 months later and simply put that on the loan.  Yes, you must be three payments ahead to put extra money on the principle. 

For those of you complaining about high interest rate.  The year and mileage play into your interest rate.  The lower the mileage the lower your interest rate.  Play with the numbers estimator tool.  I did.  Found 6 cars I ran through it until I found an expedition I liked inside my price range for the amount of time I wanted to pay.  I don't like dragging loans out five to seven years so my payment for 17K loan is just over $400.00 for only a 3 years.  I acutally purchased my expedition and would have normally never looked at it because it was so low in milage.  I typically buy used cars in the low 100,000K miles.  My duaghter pointed out that the interest rate dropped if I found a lower mileage car.  So I dropped my interest rate almost 6% and could go a little higher on what I was paying.  I had been looking for a car about $13K but found the $17K dollar vechicle would be cheaper in the long run.  So I went with it.

If you read the contracts and play with the tools provided... you will more than likely find the expereience very enjoyable.  Beware of the dealers.  Some don't like working with this kind of contract from Captial One.  I had to call them from the dealership and put them on the phone with the finance guy because they ran my credit through Capital One differently and got different numbers and then tried to argue me into something else.  I called the loan department with all my info that I had and they set the dealership strait.

And for the few complaining about not working and missing payments.... what do you expect?  They are not your best friends.  Capital One is a finance company.  It is ALL about the money. 

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knicholas44's review was:    

 
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