Thanks to Brian Ortiz and Tyler Nolle! Kept in contact daily throughout process. Very good experience!
This company has the best customer service I have ever dealt with in my entire life. Each rep was more courteous, helpful, and patient from the last. I hated to say goodbye after the loan closed. I felt like they were family!
Many thanks to Candice, Jessice, Tina and Arlene. You really are an awesome group of people. I would recommend to anyone. Now that is how it's done. Congratulations.
The entire process was extremely easy and efficient. I really liked the fact that I could get an unsecured loan for my car purchase, and the interest rate is unbeatable. I would highly recommend Lightstream for your auto loan needs. Makes it super easy to go to the dealership as a cash buyer.
I was able to get my loan approved for refinancing my truck, saved me 12% interest rate and are always there when I need them. My local branch in McMinville, OR has some of the most kind people working there. Thanks for making everything so simple and quick!
I'm very angry and sad with Capital One Auto Finance. First of all, They warned you that it would not affect your credit: LIE!!! LIE!!! LIE!!!... they removed from each company (EQUIFAX, TRANSUNION, ETC) about 7 points... Then they call me telling me that I can't refinance the car if I'm already a CAPITAL ONE customer, you can't refinancing, WHY DO NOT YOU HAVE A NOTICE OR BLOCK OF COMPANY CAPITAL ONE?!?!?!?!?! I am upset and very upset because if it was to reach my credit I would have looked for other companies that are offering a better rate of interest. Thank you Capital One for this disappointment.
Craig call has went above and beyond to help get me refinanced through auto pay. I was skeptical, at first, as we all are, but Craig helped to assure we could make it work! Great customer service, and his reply time was almost instant when I had a question or needed some more insight. I would highly recommend autopay, and if you're looking for someone great to work with, work with Craig Call!
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