Rec'd a pre-approved letter in US Mail and thought i'd bite. 758 FICO credit score, 17 year work history with same employer, no lates/no derogatory credit information at all. Was expecting this to be fair quick and simple process....I couldn't have been more wrong.
Uploaded passport, proof of address (utility bill), drivers license and copy of SS card - their website was easy with that regard.
1.5 weeks go by, no communication at all, website has always said "In Progress". Called SoFi - "my call was important but no agents were currently available, leave a message." - this was during a normal business day around 11A central. Never received a call back.
A few more days later, I called and spoke with someone - they needed proof of identify. Baffled by that - what more is needed, supplied DL and Passport again.
Called a week later - they are swaped with applications and a decision may not be returned for 2 to 3 more weeks!
Long story short and almost a full 4 weeks into the process, I was declined - excessive debt obligations. Unbelievable, my DTI is around 38%.
Applied at local credit union...approved same day...funds in my account 24 hours later.
So long SoFi....you're so slow.