I wanted to get a loan to refinance credit card debt at a better interest rate. I decided to apply for the loan before my credit moved into the excellent category (as I wanted to try for a better rate) but decided to go ahead as part of my debt paydown plan. The application process was very easy and not tedious. It did take longer to get approved than stated, but that was partially due to needing to use a more recent pay stub, and verify my income.
Customer service was very knowledgeable, and helped me make a slight adjustment to the loan to get the terms I wanted. Interest rate is not fantastic, but it beat some of the other competitors who charge fees, and it is much better than the 27% or more I was paying on a discover card. Once the loan approved, the funds were deposited the next day, and I immediately began paying off the credit cards; which has already greatly improved my credit score, and put me in a better position to refinance my home mortgage soon!
I spent months looking at loan options and offers from other lenders, and I would definitely recommend SoFi to others.