This is my second loan with light stream if you have good credit this is the place to go. Applied and was approved in 24 hours. Funds deposited directly into my bank account. Also if you make extra payments like a lump sum they will give you the option of lowering your monthly payment for the duration of the loan. Not sure if they always do that but they did with me. I will not even look at another way to finance a vehicle.
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I applied online on a Tuesday, got the money direct deposited Thursday afternoon. I had several calls back and forth that week with customer service and had to fax verification items to them. Their staff is courteous and helpful but the constant calls really cut into my work days. Since then they have called and emailed for more verification docs, I emailed and they asked again a month later for the same thing. It is quite aggravating.
I have purchased two cars through Capital One - online application, had the blank check within a day, bought the car, set up autopay, done. That is not the case with Lightstream. I bought my car at the end of February. I am still getting calls from Customer Service asking for more verification on the purchase. I sent the Oklahoma title transfer form with the sale price clearly indicated - they want a bill of sale. I didn't get one, didn't need one. Now they want the money back that I haggled down on price. I bought a 72 Nova which now needs a wiring harness, a fuel pump, a new carb etc. Not to mention the $1400 to transfer an out of state title. I don't have that "extra" money, I spent it, I didn't keep all the receipts. Now I'm in a pickle and am stressed out. I feel harrassed and will never EVER use this company again. I have great credit and have the loan set up on autopay, I'm actively paying. I do not default on loans. I don't understand why they can't just let me pay it off and leave me be!!
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**Annual Percentage Rates, terms of loan, and monthly payments presented are estimated and were created based on analysis of information provided by the consumer and available rate information from lenders. While efforts have been made to maintain accurate information, the loan information is presented without warranty and the estimated APR or other terms presented do not bind any lender. Lenders generally have a range of available APRs (for example, a lender’s range might be 2% to 12%) and only borrowers with excellent credit will qualify for the lowest rate available. Your actual APR will depend upon factors evaluated at the time of application, which may include credit score, loan amount, loan term, vehicle information, credit usage and history. All loans are subject to credit review and approval. Additionally, model year, loan-to-value, minimum loan balance mileage, income, debt, etc. restrictions may apply. When evaluating offers, please review the lender’s Terms and Conditions for additional details.