Much better than anything else.
Lendkey reps were always pleasant while speaking with them, but nobody could give me the correct answer about my loans. It took way too long for lendkey and nelnet to communicate leading to a high principle amount because of the time it took to switch over.
I also was told that when paying extra, it would be separate from my automatic monthly payment. this was also not true. Their website takes >/= 1 week to become accurate after payments and is not very user friendly.
The low interest rate was nice but the website is inconvenient and if you plan to pay your loan off faster than intended with automatic payments, don't choose lend key. Because I paid extra towards my loan my automatic monthly payment was lowered, therefore making it even more difficult for me to knock down the principle amount.
thumbs down honestly, and I rather have stuck with Nelnet and paid extra than have switched to lendkey.
Complete LIARS!!!! Told me one amount and when I would need to pay and then I got an email less than a month later with a different amount. I called and the supervisor said she could do nothing about it. Requested all transcripts so that I can give to my attorney for further investigation. They add interest charges and inform you at the last minute!
I used them for a consolidation student loan. After one year, my variable interest rate would go up each and every month. Adding at least $15 per month to my payment. Absolutely crazy! There are so many better options out there, please look elsewhere! Do not give your money to these crooks!
I consolidated my loans through Navient. My first mistake is having too much student loan debt, my second mistake is going through Navient. The interest rates are high and it is hard to budget when loan payments keep flucating so much.
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