Life Insurance Reviews


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1 Contributions
1 Person Helped
Helpful to 1 out of 1 people

I feel safer having got my family protected with life insurance. My agent took his time with me and catered to my families needs. He explained things in detail and answered our questions. I would recommend New York Life to anyone!!!

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trulyblessed90's review was:    

 
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3 People Helped
Helpful to 3 out of 4 people

Having been an agent with NML for almost 15 years before I left them, there are good and bad things about the company. Their home office service is usually very good. They have excellent training programs for the advanced markets  so the agents tend to be highly trained.  On the downside, they try to be "everything" to every one even thought they don't always have the best products in certain cases yet they can in some instances made it difficult for the agent to go outside the company to do business. As with every company there are " bad apples" in the agent force and worse, IMO, there are "bad apple" general agents who should be removed and are not. 

As one other noted, if your agent leaves, you become an orphan policyowner and are usually given to the new agent with little experience. 

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hautbrion's review was:    

 
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4 People Helped
Helpful to 4 out of 4 people

My wife and I have Whole Life, Variable Life, and Term Life through MassMutual. They are a company we know we can trust, and may just be the best Life Insurance company there is.

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rick2vick's review was:    

 
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1 Person Helped
Helpful to 1 out of 1 people

i use to have this with my old  job, I am looking into getting it again it's the best.....

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mrdoingitright's review was:    

 
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31 People Helped
Helpful to 31 out of 36 people

I've been w/ USAA since 1963 when I joined the US Army.... and stayed ever since.  Best customer service one can find!!

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GuzelCesme's review was:    

 
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Helpful to 12 out of 13 people

Penn Mutual is one of the oldest mutual life insurance companies in the nation. It's no wonder because they provide excellent products that are second to none. I highly recommend Penn to anyone.

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Helpful to 38 out of 40 people

I purchased a 20 year term policy in a different state about 16 years ago.  Unfortunately, the agent I purchased it from is no longer available.  He was much older than me and suspect he is retired or has passed away.  This leads to my my first piece of advice:  When you buy a life insurance policy, make sure you purchase it from a reputable agency that is likely to be in business for years to come, and preferably from an agent who is younger than you are, because otherwise you may find yourself without an agent when you need it the most. 

I had 4 (revocable) beneficiaries listed on my policy, and following a divorce, I needed to remove my former spouse as one of those beneficiaries.  This should be a fairly simple request, but it turned into a never-ending series of headaches.  I submitted precisely what was asked for each time the forms were sent in, but they repeatedly denied my request and ask for additional information.  The most frustrating thing about this is that MO doesn't assign anyone to a case like this and thus, each time you call their customer service reps you have to start from the beginning with a new rep.  So maddening!  I finally insisted that they connect me with someone in the department that handles beneficiary changes.  I then received an Email from a Policy Service Analyst.  The first Email I received from her did not address me by name nor did it have her name or contact info at the bottom.  It was like a text message and in my opinion, very unprofessional.  The only way I knew her name is that it was on the URL.  She approved my beneficiary change, but the first draft of this had several errors on it.  I asked several times to communicate with a supervisor in her department, but she ignored my request.   I eventually received an Email with an attachment that appears to be correct...several months after my first request for the beneficiary change.

I will NEVER purchase anything from MO again.  There does not seem to be any accountability whatsoever when it comes to customer service.  My suggestion to MO is this:  If you receive multiple calls about the same problem, then assign the case to a specific rep who can then become familiar with the case and be held accountable for solving the problem.   

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Helpful to 27 out of 32 people

Policies looks great but try to get a form to retrieve your savings!!! I've been waiting almost three weeks. I've talked two 10 diffrent agents and still haven't recieved my cash surrender form for Re embers ment of my savings.

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Helpful to 15 out of 18 people

Went to see my local agent, said i wanted to build up cash value. Got set up to take a test, and started making payments after policy became active! Was amazingly easy! My agent is Kevin Brown in Las Vegas, Nevada and he was very knowledgeable. 

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Helpful to 4 out of 4 people

it is easy to get, easy process and cheap enough for somebody on a limited income.

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