MY NEW AGENT IS AWESOME!!!!
My policy withNorthWestern Mutual is $715,000.00 of life insurance and it does have a disability rider on it so it is fully paid by NorthWestern Mutual.
My accident was in 2001 and it has been fully paid since then and will stay paid due to my disability.
My agent and his office staff (Mary K) are absolutely amazing in the service and communication provied to us. Through a very trying year of car and home and even theft situations I've felt totally understood and represented. They went above and beyond any expectations to make sure I was satisfied and not "lost" in the shuffle of adjusters, contractors and law enforcement.
Every year for the past thirty years Mass Mutual has screwed up the reinvestment of the annual dividend. Their systems are so bad that they are unable to fix the problem on a permanent basis. The only way that they can get around the problem is to send us a check and then we need to call and have the check canceled and they will manually fix the problem for that year. This isn't a permanent fix and we need to do the process again the next year.
The process for signing up was very easy and they offer a lot of help from talking to a therapist to finding a lawyer. I've been a client of theirs for three years now and I will continue to for as long as I can.
I have been trying to cash in this policy every since nov.2015,talked to 8 to 9 different people.Here it is June 6 2016 and have not received the forms yet that I need to cash this policy in. T his absolutly disgraceful for company such as this. Never will I deal with this company again or will I advise anyone else to deal with these unethical people.
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