Fifth Third Bank Reviews
Jul 29, 2016
They misrepresented the interest rate.
Anonymous

I have an 805 Credit score and have worked in the same industry for 15 years, have been at my home for 5 years.  I normally get the lowest interest rate on everything i apply for.  5/3 bank rep at the branch told m e the HELOC rates are a "touch" above 3.  After i jumped through all the hoops, sent all the required info, they came back w/ a 5.25% rate. I was floored.  My brother applied for one w/ a different bank and got a 2.99% rate.  The rep went on to tell me that the lowest they can give anyone is 3.9%, because they do prime + .4%, which is still high and something he should have told me when i asked him in the 1st place before i applied.  Look around at other banks and you can find a much cheaper rate. 

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Feb 06, 2017
Awful customer service
Anonymous

Made an arrangement and paid on a debt I owed for over a year. The last $400 came and they sent me off to a third party collection agency for no reason. Per our arrangement I was 2 months away from closing out the debt. Now I'm dealing with a shady 3rd party simply because they felt like it.

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Dec 07, 2016
Horrible
Anonymous

All the other reviews are all true. Horrible customer service so many things I can't write them all. I would rather pay a higher interest rate then deal with these people

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Feb 08, 2017
Home equity loan basically. Already own
Anonymous

It was a nightmare. Never again. Totally unorganized. 3 different people handling the process. No one knew what the other was doing or saying.

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