Arkansas FCU Reviews
Mar 31, 2017
System down frequently
Anonymous

Run, don't walk away from this Credit Union.  A web site conversion is scheduled for the end of the month, however, as frequently happens, all online access and telephone information access is down now without warning.  These "system maintenance"  outages are inconvenient and access to funds is denied.  However, they are certainly on top of running expenditures and checks through your accounts at all times.  Also this credit union is closed on the weekends and closes promptly at 5 pm every weekday.  There are not weekend member service hours so if there is a problem you have to call on Monday, but it is almost impossible to get through to member services by phone on Mondays and Tuesdays.  I am moving my accounts as soon as possible as well as filing a complaint with the NCUA.

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