SunTrust Bank Reviews
Apr 21, 2017
Can't get it straight!
Anonymous

SunTrust is THE WORST lender! They are slow and unorganized. Some people who work there are dumb. What a mistake seeking busibness with SunTrust! Stay away from them

more ...
Jun 28, 2016
No Rewards!!!
Anonymous

I have had this card for a while and no rewards and no offers for clients that have been really long time customers. I would look for another bank and another credit card that gives me a better offer.

more ...
Mar 31, 2017
Not perfect, but not bad
Amavise
1 Contributions 0 People Helped

The process of getting this card was a month long fiasco, but it turned out well.  A local branch rep called me to offer me consolidation lines of credit, something I'd been toying with for a few weeks anyways.  It was a well timed call on their part.  Having been denied in the past, twice over 15 years to be precise, I didn't have much hope that I'd be approved this go around.  I was misled by her offer and she wasn't well acquainted with the rules of the card she was offering me.  Turns out, I couldn't do what she said I could use the card to do; defeating the purpose of the entire deal.  Still, I ended up with a $7000 line of Suntrust credit and the branch rep and her manager bent over backwards to work with their superiors to right their wrong.  When I applied my FICO was about 730, I had a card utilization of about 23%, 2 small personal loans, and student loan debt.  This is definitely a card you need good credit to own.  

more ...
Mar 15, 2017
Worst bank in Florida
mothman2u
1 Contributions 0 People Helped

Customer service is awful, their online website and ap never works and when you call them, their excuse is "its not on our end" But I have had every geek in a 30 mile radius hired to check my system and its in good order. When you call, you get a miserable employee who hates their job and hates you. I have been a customer since 1998 and just cancelled everything in 2016 as I just got sick and tired of it. I could never log in my account as there was always errors. The ap was horrible. 1 day it works then for a week it doesnt.

Do not sign up any accounts with this bank. I am with Bank of America now and its such a breath of fresh air. Their online website works, ap works, customer service is much better. AVOID SUNTRUST at all costs.

more ...