.Suntrust made me purchase flood insurance. Long story short, they have no problem taking money, giving money back... needed money for 3 months now, jumped through all the hoops... They are still refusing to pay me, and are now talking about paying me in increments... 28,000 dollars payed in increments!?!?!? This bank and it's phone service is the worst I've ever had to deal with by far. I've also got about 20 other horror stories but this one is the cherry on top. This is a corrupt company.