The lies they're unreal. Had to contact FHA just to get things straight.Still not over. Stay away !
Customer service is awful, their online website and ap never works and when you call them, their excuse is "its not on our end" But I have had every geek in a 30 mile radius hired to check my system and its in good order. When you call, you get a miserable employee who hates their job and hates you. I have been a customer since 1998 and just cancelled everything in 2016 as I just got sick and tired of it. I could never log in my account as there was always errors. The ap was horrible. 1 day it works then for a week it doesnt.
Do not sign up any accounts with this bank. I am with Bank of America now and its such a breath of fresh air. Their online website works, ap works, customer service is much better. AVOID SUNTRUST at all costs.