Provident CU Reviews
Jun 09, 2017
Good rates, staff in branch, bad website
1 Contributions 0 People Helped

This credit union has great 2% interest in checking accounts, and low credit card rates. Staff in the branches are fantastic, but their website looks like 1992 and is slow and hard to use. iPhone app is even worse, with limited features and incredibly slow loading times. Email support takes weeks (literally) for a response.

I wish their tech would improve to match their rates and in branch customer service so I could give them 5 stars. 

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