I am unable to view my interest charges each month from my online account.
High overdraft fees, longest wait times for customer service disputes department. I'm currently on hold at 43 minutes! That is unacceptable. They're also operate on EST which is highly inconvenient for most customers. If you need a replacement debit card right away you can't get that. They only issue a temporary ATM card that can only be used at their bank. So it's pretty much useless. Worst banking experience ever. I never thought I'd say this but I'm going back to Chase Bank.