This card is very suspicious because it has no website anymore to make payments. I do not recommend this card at all. I am glad to be done with it.
I applied for my FNBO direct account on September 30th. It did not get processed online and it said someone will contact me by phone or email. I received an email asking me to complete my application process - when I logged in, there was nothing for me to complete. I called customer service, they said they have to review it by hand, it will take 48 hrs to see what is missing. Passed 48 hrs no email or phone call. I called customer service back talked to the manager , the manager sent the document again to the department that process this application. I was told I need to fax or mail address proof, I faxed address proof. It has been 2 days since, I called they cannot even confirm if they received my fax yet, let alone the status of the application. Horrible service . Stay away from this bank. I am regretting for even applying here.