Always good service with CFCU. I don't live near any branches so I have never gone in person but they are always friendly and helpful through phone and through Secure Email, even accomodating my silly requests like wanting to change the name of a sub savings account, and they are always fast. I can expect a response in one business day - sometimes even the same business day. I am a student so I LOVE the MySavings account, which is 7% (yes, 7, not .7) interest for the first $1,000. It's a great deal. Mobile app is great, they just recently rolled out a whole new app that is wonderful. Co-Op Network makes sure I never really wish I lived near a branch because there are 5 ATMs and 2 Shared Branches within 1 mile!