Kind customer service! Small! Feels like home not a corporation. No service fees! I enrolled in college and have since kept them. My husband concerted over especially when Wells Fargo had continuously rip him off with service fees, taking his whole check disappeared (this actually happened to my sister and best friend as well sadly, and they were non responsive. BBVA Compass my husband has now fallen in love with and vows he will never change banks as long as they don't change.