BBVA Compas Reviews
Sep 17, 2017
Terrible customer service
Anonymous

I have a car loan with compass bank and i just went thru hurricane harvey and i needed help to push back only 1 month payment til i get back on my feet...i lost 1 week of work pay and have damage to my home and i called chase'discover'and tdecu and they help me with no questions ask...i called compass on 9/1/17 and again on 9/7 and they can not even call me back...i spoke to 5 different service reps and they cant tell me anything except there manager will call me...once they did but i was back at work and could not answer and i call back manager number and again its not manager number but just a process number ...so in total i called 4 times if i can get hurricane relief and no help with any customer service agent.... i know how compass does not care for there clients...i be leaving compass bank soon ... people do not use compass bank...

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