Good Bank. I love the fact I walk in to my branch in Clovis, CA and the tellers know my name, their enthusiasm makes banking a little better than getting a tooth worked on! I recommend this bank to anyone looking for great service in the Central Valley
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This is the worst credit card I have EVER had. It was so bad that I am writing my first ever online review of any product. Their customer service agents are useless. I called three times (and was on hold a total of 2 hours) to change my address and they still got it incorrect. I closed my credit card and paid the full amount as stated online. I was then charged additional interest and since my address was incorrect I did not know that I owed them a mere $20. Compass reported this to the credit agencies and when I asked what happened... I was told that I should have "guessed what the interest would have been up to the day I paid off my card in full." Since I did not "guess" and relied on the amount stated on teh computer... in their eyes I was delinquent. I was then charged enormous late fees and this $20 turned into over $120. The representative of Compass bank told me to then "guess and overpay this charge so that I would not be charged again for unpaid interest." If I want my overpayment back... I have to wait a few months and then call them to request a refund on overpayment. ARE YOU KIDDING ME!!!!! This is the age of computers people -- you can't tell me that interest can't be calculated to the second. I now have my first ever "blip" on my credit report in over 25 years and I AM FLIPPING MAD! I will make it my personal business to let anyone and everyone I know how HORRIBLE BBVA COMPASS BANK IS. MY RECOMMENDATION: DO NOT USE THIS CREDIT CARD!!!!!