I have had this bank over a year I had my card comprimised for over $1100 worth of charges, i called and filed a dispute , talked with someone , did everything I was asked to do! It was taking longer then normal for me to get a reponse i happen to call and was told that my dispute was declined ( unauthorized transactions on my debit card) and you tell me yall denied my request for my money back like WTF. What bank do you know that denies your dispute on transactions someone else made without your knowledge from your card? I have never banked with a bank that is more for the merchant then the customer who is actually putting money into their banks. I am in the process of closing my account with them and filing a complaint with teh BBB.