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Woodforest National Bank

Product Holder (39 Reviews)
Application Process
Customer Service
3.8974 5

Product Holder Rating Distribution (39)

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  • Most Helpful Positive Review

    good second chance bank
    Helpful to 8 out of 8 people

    only challenge i've had is they have very few locations. in addition, they charge for atm fees on top of any fee other establishments apply.  

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    spgomez08's review was:    


    Most Helpful Critical Review

    Helpful to 16 out of 18 people

    My ex husband stole a check book and forged my signature on some of the checks and did not even bother to sign the others.  This was at the Center Tx location.  I pressed charges and he finally went to jail for it.  He is currently on felony probation for this also.  When I went to speak to the bank manager because they continously have this on my credit report causing me an issue on getting a bank account his response was, "Mickey Mouse could have signed the check and it would have gone through".  This has been about five years ago and still no resolution for me.

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    MrsKelly1's review was:    


    Reviews (39)

    Can't beat open every day!
    Helpful to 5 out of 9 people

    I have nothing but good things to say about Woodforest after becoming a member two years ago. They truly are there when you need them....7 days a week!

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    I to have been Woodforest National Bank for 7 Years and i don't know what or where i would be without the help they have giving me over the years, not 1 bad thing to say about this bank.

    MrMan60's reply was:    


    i love this bank. i will never need to go to another one ever . they are helpful in every way. if they don't know the answer they well find it for you. and there serves are great too. i would give this bank 10 STARS.

    punkycat's reply was:    

    Rape you in overdraft fees & dont care !
    Helpful to 1 out of 2 people

    there was 5 over fees on my account , when we telephoned them they said that they would hold 2 of the chargers for us until we pay, then the next morning I went to the bank myself to ask them if there was any possible way I can pay whats owed on my credit card or at least try to hold some of the fees until midnight when the money comes in the bank. And they told me no there is nothing you can do your getting charged with all of themn. then my fiance called n said something to the lady and she said oh well u can only get 3 over draft fees a day and since we are pay wailing you with 5 of them we will take one off as a "courtsy" as whhen i was just there the lady told me nothing they can do. Just as the night before when she said she would hold 2 chargers until tomorrow n i get there before they opened n I got to I was already charged so they lied abbout it ! worst bamk to have unless you have no credit once you do I advice you to switch to a more reliable, steady, bank that will help you in any way that they can incase of something like this is to happen to you ! Now we owe over 200 dollars when the actually money that made it over draft was for 11 dollars, 12 dollars and another for 19.99. but they are just money grubbers, just like walmart thats probably why they branched with them so they can screw over as many people and steal there money from them

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    Terrible service. Will hold your money
    Helpful to 0 out of 1 people

    Would not use tis bank.  They like to place "holds" on checks coming in although it might even be from a big corporation.  Plus their service in branch is very slow.

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    i work at a bank and probally a couple different reasons there was a hold put on the check maybe you didnt have enough to cover if the check was to bounce back. Maybe they have had alot of fraudlent cases going around. Best bet is if you cant handle a few day hold to be safe then that looks suspicious on you. Good Day

    uva411's reply was:    

    I love Woodforest!!!
    Helpful to 0 out of 2 people

    I love that they are open 7 days a week and open until 7pm! No other bank does that so you end up having tostand in a long line on your lunch break! I can even do banking on Sunday. It is awesome!

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    I-30 and Broadway

    I love this Bank. It is a Texas Bank which I would like to keep our business in Texas. I have had nothing but possitive support here. My favorite teller is Carlos.

    Connie Wortham

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    I Appreciate them very much.
    Helpful to 1 out of 1 people

    I had received one of those fraudulent checks from somewhere and the tellers were all very busy when I made the deposit, not knowing it was a fraudulent document.  By the time I got home and had put groceries away, the teller manager called me to inform me that they were not going to honor the deposit, as it was a fraudulent check, and if they put it through and it came back, it would cost me a lot and I would have to do a police report on it and other headaches could incur.  I do appreciate the care and concern they have for their customers.  Rantoul Illinois Walmart Store location.

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    Very Friendly
    Helpful to 1 out of 2 people

    Great option for second chance banking, after a year your account is eligable to become a standard account. Staff is always very friendly and helpful! Just wish they had more locations.

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    good second chance bank
    Helpful to 8 out of 8 people

    only challenge i've had is they have very few locations. in addition, they charge for atm fees on top of any fee other establishments apply.  

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    Great and number one all the way!!!
    Helpful to 4 out of 5 people

    I have been a customer at Woodforest for approximately a year and a half.  I love them.  All of the cashiers are courtous and friendly.  They know how to talk to their customers.  Anyone who have not had the experience of being a customer, they are missing out.  I am pretty up in age and so far I have had no other bank that know their customers like Woodforest.  Thanks for being in this area. 

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    customer service
    Helpful to 5 out of 6 people

    I agree, this is the only bank I have not experienced money missing that doesnt add up. Every draft/cent is accounted. I always know what's in my account w/o any surprises. The only surprise I had was when they increased my revolving line of credit without my nice!!!!!! I love this bank and the customer service ( most of the time )

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    Company Overview

    Known for the motto, “Banking your way, EVERYDAY AND NIGHT!”, Woodforest National Bank provides quality customer service, products, and branches that are open “around the clock” in select areas. Woodforest National Bank provides both personal banking and business banking services. Banking products available include checking, savings, CDs, IRAs, online banking, and personal loans. Additional services include bank deposits until 8pm, immediate availability of most deposits, financial education resources, bill pay, and daily email balance notification. Woodforest National Bank serves customer in Texas, Illinois, Indiana, Maryland, North Carolina, Ohio, Pennsylvania, Virginia, and West Virginia.

    Established in 1980, Woodforest National Bank is part of the Woodforest Financial Group Inc.