This bank is really terrible.
The good, they don't sell your loan.
- Rates are high.
- EXTREMELY resistant to refiancing.
- You need to monitor your account for added fees.
- Failure to remove funds from an account at THEIR institution.
- Charging late fees after they fail to transfer funds that are available.
- Adding undocumented fees to the account.
I have to call them on average every other month.