Washington Federal - Mortgage Reviews

1.0 out of 5 stars
1 Review

From Borrowers in the last year


Application Process

2.5 out of 5 stars

Customer Service

2.5 out of 5 stars

1 5

These reviews were written by current and former borrowers in the last year.

Oct 25, 2016
Terrible service high rates.
Anonymous Borrower

This bank is really terrible. 

The good, they don't sell your loan.

The bad:

- Rates are high.

- EXTREMELY resistant to refiancing. 

- You need to monitor your account for added fees.

   - Failure to remove funds from an account at THEIR institution.

   - Charging late fees after they fail to transfer funds that are available.

   - Adding undocumented fees to the account. 

I have to call them on average every other month.

more ...
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