They are the worst bank ever. I opened a savings account
last year and i havent deposited much to it and they started
charging dormant fees for the account being inactive. They
claimed to have sent letters to my home and im the only
one who gets the mail and not one letter sent. My friend was
in the same situation and she went to the branch and she got
3 dormant fees reversed. And i went last week, explained
the situation to this lady and she looked into it, she was not
friendly either, and said she would call me the next day, and
never did. I never got any fees reversed. But my friend did.
they are not consistent, helpful nor friendly at the coral spring
branch. Mind you when i first called , they told me they would
reverse one or two fees. Started it with $50 now down to 15$.
total rip off. People do not go with this bank. Worst ever