i have been with this bank for 5 years. the cusomter service is always quick and helpful. the tellers are always smiling and friendly and have repeatedly gone above and beyound for me. I've never had an overdraft fee with them or any hidden fees. i even had zero dollars in my account for like 4 months and it was no problem. they arent like the other big and scary banks and over the years they have earned themselves a very loyal customer.