I have been a member for over 15 years and they have provided nothing less than exemplary service. When I needed money for a new roof it was no problem. When I needed to raise the limit on my credit card they pretty much handled it right over the phone. Always looking to save members money. I had a car loan at 4.25% and they said " Hey, we can give you 2.5% do you want to switch and of course I said yes. I would highly recommend SSFCU.
ADDITIONAL RATINGS YOU MIGHT FIND HELPFUL
Most Helpful Positive Review
Most Helpful Negative Review
Having been a member with Suncoast since 1986, I was quite surprised to receive a letter today saying they were placing "restrictions" on my account. They were suspending my ATM deposit privileges and would remain this way for a minimum of one year. At the end of that year, I could request in writing to have these restrictions removed. When I called to find out what was going on, I was told "Oh, that was just an informational letter. We need you and your husband to come in and have your ID's scanned to have on file." I asked when they had sent me a notification that they needed this. We have had several loans with them and go in on a regular basis and show our ID's for transactions, never a word about needing to have the ID's scanned. The representative told me they had not sent a notice, they were counting on the letter "restricting" my account to prompt a phone call and get the information. Really???? Way to go guys. Great way to leave a lasting impression.