After 25 yrs with Telco/Sound I got divorced. They would not issue me checks with my current number (made me start over), would not issue me a new credit card, put holds on my account as if I was a new member- humiliating. The manager of one branch is horrific. I also want out of country on vacatin, and after informing them of this they put a hold on my card and I was unable to use it the last several days. I have Sound still, but am looking for another. No appreciation for custoners.