Rates were better than anywhere else so we decided to go with them. We have our regular banking accounts through them. Total nightmare. I had to give evidence of deposits into my account that clearly were direct deposts from my employer. I asked to move up closing from 45 to 30. I could get no respose from anyone when I emailed and called to move closing. Finally when I got a hold of someone- they just sat on it til the 11th hour (2 weeks) and said- oopps we wont make that closing date bc it had to be to underwriting today...... Then we had seller pay part of closing costs and made us get a whole new apprasial and re go through underwrting. Absolute nightmare!