I've been to many different NECU branches in NH. The customer service at drive up and in person has always been superb! The tellers and customer service reps go out of their way to always use your name when banking with them. I've had three auto loans through NECU. I use online banking to pay my bills, utilize the auto w/d feature for my auto loan, have a credit card with NECU and all of my checking and savings accounts are at NECU. I have also used their investment services. Never an issues and I highly reccomend NECU to everyone that is asking about where to bank.