I NEVER write reviews, but with my experience with this credit union, it's unavoidable. They are an absolute joke. I was signed up with them when I purchased my jeep and they were nothing but a nightmare. As stated above, they charge a $5 fee each month when you auto pay your loan. Their customer service is also so terrible. They are incredibly rude and condescending, specifically when I had to deal with the Remote Services department.
Do yourself a favor and avoid NECU at all costs. There are plenty of other great credit unions out there!