This credit union gave me a personal loan with 17%. I wanted to pay off my credit cards. I've been paying on time every month and aftet 2 years my balance only went down by 1k. The loan is a 60 month agreement for 7k.
My credit portfolio consisted of one Capital One card (secured) that was almost maxed out (limit of $3000), one Capital One card with a $500 Limit ($0 Balance) that I cannot use (it is "open' but restricted" I keep it open to help my account history), a Care Credit Card (Synchrony Bank) with a $1500 limit ($0 Balance), a Value City Furniture Card (Synchrony Bank) with a $1200 Limit ($0 Balance), and a Fortiva Card with a $1500 Limit ($0 Balance). I have 3 charged off accounts (2 credits cards and one personal loan that total about $3500 from 2012 when I was unemployed for 10 months) that all show on one CRA, 2 that show on another CRA, and 0 that show on the last CRA. I have written letters only to have one (Chase) try to re-age my account in 2014 and that dropped my score about 60 points with all of the CRAs.
It took me years to convince my veteran boyfriend to get an account with NFCU. Both of our credit was low for a long time but his was because he had NO credit and didn't want any. I added him as an authorized user to my accounts in good standing and he now has scores in the 700s. We have both Checking and Savings accounts with NFCU. They have been okay. There is no branch where we live (closest one is over an hour drive away) and that caused an issue once. We also had a small $250 Consolidation Loan that we paid off in 3 months and have an open Checking Line of Credit with them. The end of Sept. I received a pre-approved offer from NFCU for their Rewards Mastercard. Knowing that NFCU uses Equifax who always has the lowest score for me (it was around 626 because of my high credit card utilization when I applied) I was hesitant but decided to apply online using the offer code. I was dumbfounded when it came back approved and stared at the amount for a while in disbelief! FINALLY after years of trying to improve my credit score! I am monitoring to see how much it will help improve my utilization which will in turn improve my scores. I hate to see stories where people were not helped but am glad that I am finally one that had a great experience. I think once you have established a relationship with them as a customer then they treat you better.