i have a IRA with navy... SUPERRRRRRRRR... I have platinum Visa, SUPERRRRRRRRRRR 1st card I got SL, $6600. Apped and approved For Cash Rewards last week, Approved $25,000... I also have checking account, savings account, money market, and certificate... All at lowest APR on my credit cards, And Highest rates returns of CD, and IRA... hands down, sooooo much better than any regular bank, etc.... I'm also of member of USAA... And Navy blows them out of the water... My scores are veryyy good, and I keep a wicked clean file... 800's across the board.. DTI, less than 10%... I have a Cap 1 truck loan, I may refi with Navy, but I'm already at a nice rate with them... Although Navy would be .80 % lower...!! Go NaVYYYYYYYYY..!!!!!!! Customer service on the phone is SUPPPERRRRRR EXcellent also...!!!
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I was just on the phone for 1 hour and 6 hours and with Navy Federal. I spoke with 4 people, the last I spoke with being Becky on the phone (a supervisor). It was the most horrible phone call of my life. She was awful, verbally abusive, and after that phone call I want to crawl into a hole and die. She was unable to help me, interrupted me repeatedly, raised her voice, blatantly lied about the previous representatives had said, claimed I was lying after I told her what the last two representatives said (check the tapes of the conversation for proof), refused to provide any real help or support, threatened me, refused to allow me to speak with anyone else, refused to close my Navy Federal account, and told me to call back because she refused to speak with me. Becky was by far the worst customer service representative I have ever encountered and top 3 worst human being I’ve ever encountered.
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