MSUFCU Reviews
Oct 28, 2017
Constant replacement of cards a hassle
Anonymous

My cards were constantly replaced because of various issues on the bank's end, costing time, late fees, and the hassle of being denied at stores. They once stopped my card without notice until I got a replacement. Most recently, the card validating system wouldn't work, and even when it was manually validated by a representative, it was still denied in stores because the rep didn't follow through on the fix. Customer reps are unapologetic and indignant I should just be patient as the bank solves its issues.

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