Michigan State University Federal Credit Union (MSUFCU) Reviews

2.0 out of 5 stars
1 Review

From Account Holders in the last year


Application Process

4 out of 5 stars

Customer Service

3.5 out of 5 stars

2 5

These reviews were written by current and former account holders in the last year.

Oct 28, 2017
Constant replacement of cards a hassle
Anonymous Account Holder

My cards were constantly replaced because of various issues on the bank's end, costing time, late fees, and the hassle of being denied at stores. They once stopped my card without notice until I got a replacement. Most recently, the card validating system wouldn't work, and even when it was manually validated by a representative, it was still denied in stores because the rep didn't follow through on the fix. Customer reps are unapologetic and indignant I should just be patient as the bank solves its issues.

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