I live and work in East Lansing, home of MSUFCU. I have recently had the pleasure to do business with them. Here are my 2 cents
1. Easiest application process ever. Sarah took the whole of 10 minutes to open my account, review my credit report. Process my pre approval for a 5000 dollar card which helped my utilization. This all within 10 minutes
2. I applied for Auto loan online. Walked in the bank and it took them literally 10 minutes to hand me over a check for the money I asked for. I was preapproved as well. No hassles. 2.89 over 5 years.
3. Returned to adjust my loan duration to 4 years. Done within minutes. 2.59 over 4 years.
4. Very friendly and helpful
5. my score was 700 on Credit Karma when all this happened. So not that great. Still recieved excellent service.
6. I have actually recommended this bank to everyone I met.