well everything has been ok so far. I got this card to do some repair work then paid is down . then i decided i had and old phone so i upgraded to new unlocked phone and cost me a chunk of change. so I used this card. no problems. doubled my limit in 7 months as promised. the only issue I have my fico score keeps showing the same old thing all the time.
They closed my account due to inactivity for over a year, but they never warned me about the inactivity until I received the cancellation notice! I called their customer service and spoke with their supervisor, but he was not helpful either. When I challenged him to provide evidence of mail correspondences about the inactivity of my account for over a year (I never received a warning letter from them), he put me on hold for several minutes until he came back with the expected answer: "The bank's decision is final, your account has been closed due to inactivity'. I told him I have been a customer for over 4 years and my card was recently upgraded to Platinum status due to excellent history and responsible use, but that did not get his attention. The bank did not even bother telling me if my card can be reinstated or when I will eligible to re-apply for the same card. All and all, I find their decision to close my card dubious and unjustifiable... judging by their customer service response and their +10-year website technology (the app did not fare well either), I see why their card was not much use to me.