Members 1st FCU Reviews
Aug 21, 2016
A big headache

I bought my new car in May and set up my car loan from Members 1st. It has been nothing but a problem for 4 months. First they set the loan up incorrectly, then when I went to fix it, I had to go into a local branch. The teller was extremely unhelpful and was telling me that I had no idea what I was talking about even when I was given directions from the members 1st loan center. So then I had to try another local branch to see if they could fix the problem. It seemed as if she had and my payments were now correct set up at biweekly. I checked my bank statment to make sure the loan payments were being withdrawn, which they were. However I now have gotten a notice saying that it is again incorrect. So over this problem and this credit union.

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